Ritchie Bros. reviews

3.3

46% would recommend to a friend

(554 total reviews)
avatar

Jim Kessler

66% approve of CEO

44% positive business outlook

Ritchie Bros. has an employee rating of 3.3 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritchie Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

554 reviews
2.0
Dec 11, 2017

Customer Service Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of great people in the company and customers. Customers are great and they keep me coming back everyday with their appreciation for what I do.

Cons

The “family” feel that all of our customers grew to love and enjoy is GONE! The new CEO has stripped that away and no one has a name here anymore, we are all just dollar signs in the way of his giant bonus he will get next year when his services are done. Our customers feel it, they have spoken out and the company has done nothing to ease them. They expect you to “bleed orange” as an employee, however when it benefits the financials of the company, they treat you like you didn’t bleed a day of orange here! It’s not fair, not good practice and really shows their value on customer service since they don’t value their own employee’s doing the footwork for all these customers. Their share holders are everything, if you aren’t one, you mean nothing.... even if you have upheld ALL of the values of the company as an orange bleeding employee.

2.0
Apr 8, 2015

Regional sales manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, endless opportunities in the market, decent benifits, company car, other than auction time plenty of free time

Cons

Compensation well below market, upper management either legacy guys with out current business understanding or Canadian yes men who don't have abilities to lead or sell. New CEO has driven away all dedicated staff leaving only incompetence. Compensation plan has more deduction from bonus than additions.

2.0
Jan 2, 2012

A company looking to hire cheap labor.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers outstanding healthcare, comparable to that of Canadian healthcare. The office is located in a beautiful building with comfortable offices and offers a great work/life balance attitude.

Cons

The company's salaries are far below market standard. They value their healthcare packages at over $10K and therefore reduce your salary by such. As the world's largest auction company with sales in the billions, employee bonuses are less that 100 dollars per year. No possibility for job growth, less than 6 managers within corporate for the entire United States division.

Viewing 1 - 3 of 554 Reviews

Glassdoor has 628 Ritchie Bros. reviews submitted anonymously by Ritchie Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Ritchie Bros. is right for you.