Rite Aid reviews

3.2

33% would recommend to a friend

(7,548 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Apr 25, 2017

Trust No One

Recommend
CEO approval
Business Outlook

Pros

Near unlimited overtime (on average I received 5-8 hours overtime every pay period for the last 9 months) (with opportunities for 12-15 hours overtime per pay period in the last 6 months), fast paced work environment (most stores are run at a minimum staffing level or perpetually understaffed so you will always have lots of work to do), opportunities to work at other stores within your district (because the district I worked in was always short staffed I was able to work full 8 hour shifts at other stores and that whole shift would be overtime).

Cons

GOSSIP, DRAMA, LACK OF CONSISTENCY. If you've heard a rumor like this about Rite Aid- it's true. I'll keep this short, trust no one. This company is looking for steel-skinned, heartless, machine-like robots. DO NOT MAKE WAVES. DO NOT BE A FREE THINKER. DO NOT ASK QUESTIONS. And use your paid time off all up BEFORE you leave. Outdated technology, outdated best practices, outdated teaching methods, outdated company. Outdated tech: we have more issues with the registers either crashing or freezing than running a Windows computer without firewalls. Most stores are in need or remodels or have recently undergone a remodel, which consists of an interior face lift and updated lighting and camera systems. They reuse most of the fixtures and all of the tech. Outdated best practices: outdated training modules, still using the same training methods that we taught in the late 90's, there is no formal training program for Assistant Managers, Store Managers, Associates (cashiers) and a very roughly outlined 2 weeks program for Shift Supervisors. Outdated teaching methods: Rite Aid has yet to incorporate smart phones or mobile technology into the workplace and does not even have a formal phone list for vendors and maintenance. Outdated company: There are no term programs for any associate, cashier, shift supe, assistant, etc, they are all a learn at your own pace, teach yourself program. Because there is no formal training program you will see MAJOR inconsistency in work ethic and habit when you work at another store or have someone from another store come to your store to work.

3.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The store worked together as a team including pharmacy with front-end & vise-versa. Keeping safety in mind was very important. Making sure our attention was focused on any questions or concerns, good or bad.

Cons

Gossip behind co-workers backs is the worst and the managers on duty should stop it right away. Working closely with people may start friendships and that's fine but that needs to be left at the door when entering work. If the company assigns on the job training weekly/monthly, enough time needs to allowed to employee to train correctly; not while working and just clicking through it.

1.0
Jan 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Health care benefits are pretty good. Co-workers can be pretty nice at some stores. Computer system for pharmacy is pretty easy to learn.

Cons

Pay is low, not a lot of respect for Pharmacy Technicians/ Pharmacy Cashiers. High turnover rate in some stores. In many stores, the pharmacy and the front end are treated as different divisions. Upper Management (PDM/DM) have a tendency not to support you if there are issues with co-workers or your manager. Not enough training when you start with the company; if you don't catch on quick in the pharmacy you become a cashier. Most technicians or pharmacist won't help if you have questions the first few months you are there. If you work on the float team, there are times you may have to drive to Port Angeles or Sequim; the reimbursement rate for gas is cheap and under federal reimbursement guidelines. Some pharmacists are indifferent or mean, along with some technicians. Some of the customers that come in for their meds every month can be VERY CHALLENGING. If you speak Spamish or Russian, you will translate for everyone in the store. If a pharmacist or other technician complains about your work, there is a possibility you can be transferred to another store or put on the float team. HR (Human Resources) will not support you if you have problems; the PDM/DM will have your hours cut until you either quit or are fired. I have seen pharmacists throw baskets at technicians and yell at them in front of customers/ co-workers. People will gossip behind your back and the whole store will know if you have been written up before you do. I would not recommend working for Rite Aid at all.

Viewing 1 - 3 of 7,548 Reviews

Glassdoor has 7,725 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.