I want this to be seen as a fair and credible review, so I am censoring my thoughts here. The best way I can describe what the new market development division of Concur Technologies has turned into is like this: If the sales movie "The Boiler Room" and "Wolf of Wall Street" had a baby, and it came out depressed and dysfunctional, you would have the Market Development at Concur.
Concur used to be a great company with a great environment to work at. This is why I and a lot of others like me came to this company. However, market development went under a severe transformation that turned all worlds upside down right after a lot of people got hired to where it is now a cold calling job, rather than a strategic market dev position. A new executive leading market development chose to transform this division of the company into a 500+ dial per day old school call center factory with a stretched hope that this will be the best and most respected market development division. Unfortunately, they fail to realize that while Concur has potential to be a top tech company, the slimy car sales tactics being implemented are simply not able to keep up with the ever-changing innovation and idealogical autonomy necessary to be that top tech organization. It's become a place where you really don't get to use your brain to produce or make a difference, just follow ridiculous protocol set in place by a team of unsuspecting management to keep their engine running.
Management is so blind to the fact that half of their employees are severely unhappy and are looking for other jobs, or have done so already. Understand that this affects your employees. All roles changed in market development and not a single employee is doing the same work as when they were hired. Is that fair for someone who just signed on to begin a career with your company?
Very unprofessional manner of treating their new hires and no formal training, considering half of the employees in that division were hired just weeks before this change happened.
Market development managers play favorites and don't even acknowledge those who aren't drinking their new and very bitter Kool-Aid. They are weeding out the people who aren't on board this new transformation and basically forcing them to quit or take disciplinary action leading to termination. They are simultaneously hiring new people to complete their army and take the market development division to where they believe it needs to go. However, even veterans of Concur in market development have left since this happened and a good number of employees are "secretly" looking for new jobs.
Fratty environment, which is typical in an MDR/SDR/ADR role. Never really felt at home there.
In conclusion, I could never recommend someone to apply for the Market Development Representative position under current management structure. This was a horrible experience. If your ideal job is to hammer out an absurd number of cold calls all day/every day and participate in the high school locker room culture of what market development has changed into, then this might be for you. But if you have some self respect and a desire to have a lucrative sales/marketing job or career that really matters to you and your consumers, I'd stay far, far away.
