Savers reviews

3.0

44% would recommend to a friend

(2,799 total reviews)

Mark Walsh

43% approve of CEO

41% positive business outlook

Savers has an employee rating of 3.0 out of 5 stars, based on 2,799 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Savers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Good move changing management, it will be painful short-term but long term it will work out for the better. Continue to change management in IT and specifically procurement. I see tough times for IT in the next 6 months but I anticipate IT being in a much better situation in 12 months. Toxic employees who on the surface are okay but in the end have been discovered as toxic employees need to be eliminated. Change procurement for the better specifically the leadership left over from the past management. Any toxic employee needs to be eliminated for the better, you know what to do. In the last 6 months the information technology has seen a dramatic increase in total employee count. This is great to see unfortunately the same people that were able to work in a very lean environment are not the best to work in a larger more specialized role.

Cons

Overall Savers has the idea that it is a store and as such basis all actions and thoughts about stores. Specifically benefits, they claim they are competitive but in short they do not stay competitive for information technology employers. Check the start date on benefits which is at 90 days. Retirement does not start for over a year and has no roll over. Savers cannot compete for talented employees because of this mentality of we are competitive for retail employees. Headquarter benefits and store benefits should be two separate groups like most organizations. Procurement recently went through a massive turnover changing just about every employee in the past 1.5 years. As with most organizations procurement and IT must work together unfortunately with Savers this is not the case. Procurement is currently not on the same page with IT and procurement must continue to trim employees. For IT this roadblock is painful and often results in anger and stress. Without a doubt a Toxic employee is damaging to everyone in the organization such phrases as " it's their problem" and "that's not my job" and who pushes work on others has to be secretly painful and stressful for the department, lack of formal education can result in these issues. While information technology department has stress from the department it pails in comparison to the employees who work in the department. If you anticipate coming into Savers IT thinking you can work with procurement management successfully, think again. March 20th 2015 was a big day for everyone, upper management was terminated and so began a major management change. This was a sad but needed day for the organization to move forward and definite pro. No CIO was chosen as of yet. I anticipate once the CIO comes in additional management changes will occur, which would only help push the department and as such organization forward.

2.0
Apr 13, 2013
Recommend
CEO approval
Business Outlook

Pros

No real work and plenty of free time. Can chill and get paid. Not rocket science

Cons

Hours are extremely long for management. 11 hour days with only 40 minute lunch. They flaunt and dont adhere to DOL

1.0
Jun 3, 2015

Very Bad Place to work at.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at Savers.

Cons

Management does not understand IT and what the professionals are doing. Unrealistic schedules. Smallest most difficult client I have ever worked for. No support from management. Very clickish and old school. Lot's of back stabbing. Management does not set you up for success.

avatar
Savers Response
11y
Hello Anonymous, I am sorry that you had a negative experience at Savers. Oddly, we just had an All Hands meeting in Renton the day after your post. That meeting was 75% about strategy and planning with the remaining 25% set for announcements, data share, and Q/A. It is a very exciting time to be at Savers as we are putting together our 1 and 3 year Strategic Plans. If you want to chat, let me know. John
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