Is SchoolsFirst Federal Credit Union a good company to work for?

SchoolsFirst Federal Credit Union has an overall rating of 3.6 out of 5, based on over 343 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 68% of employees would recommend working at SchoolsFirst Federal Credit Union to a friend and 70% have a positive outlook for the business. The best reviews about SchoolsFirst Federal Credit Union have been left by employees working as Member Service Representative II , MSR II and Member Service Representative .

Does SchoolsFirst Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, SchoolsFirst Federal Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SchoolsFirst Federal Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SchoolsFirst Federal Credit Union?

68% of SchoolsFirst Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SchoolsFirst Federal Credit Union 3.5 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SchoolsFirst Federal Credit Union?

Member Service Representative (26) , MSR II (18) , Member Service Representative II (12) , Service Delivery Representative (12) , Manager (10) , Customer Service Representative (8) , MSR IV (7) , Business Analyst (6) , MSR I (5) , MSR III (4) , Member Service Representative III (4) , Analyst (3) , Assistant Manager (3) , MSR III (3) , Msr (3)

What are the pros of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"The benefits are great and my teammates were good to work with." ((in 80 reviews)); "great values and culture in the company" ((in 26 reviews)); "People are great and so is the company" ((in 20 reviews)); "Great benefits great CEO." ((in 7 reviews)); "Our leadership is approachable, but are not seen as often as they used to be." ((in 6 reviews))

What are the cons of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"Management is atrocious, sneaky, and old" ((in 16 reviews)); "Worked with a few employees and one manager but SchoolsFirst listens to employees so I didn’t work with them long." ((in 15 reviews)); "low pay and takes very long for a promotion" ((in 14 reviews)); "This created a divide among team members and led to decreased motivation and morale." ((in 10 reviews)); "Blatant favoritism for promotions" ((in 8 reviews))

What SchoolsFirst Federal Credit Union locations have received the highest employee ratings?

Santa Ana , Tustin , Sacramento , Irvine

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SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union reviews

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3.6

68% would recommend to a friend

(330 total reviews)

Bill Cheney

90% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.1

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

SchoolsFirst Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

330 reviews

1.0

Jun 1, 2026

AVOID THIS PLACE AT ALL COSTS. GO ANYWHERE ELSE.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some nice people who truly believe in the credit union's mission.

Cons

This place is a weird, micromanaging hell. You work long hours for absolutely no reason, projects are treated with urgency when it's not that serious, and people like to feign DEI, but don't actually practice it. The entire culture feels brainwashed and backward, and senior management often fails upward. There are process gaps up and down the organization. The internal surveys are absolutely wild when it comes to how miserable people are, even with the so-called Dream Team nonsense.

5.0

Apr 20, 2026

Caring company with great benefits but limited advancement

Consumer lending specialist iii

Recommend

CEO approval

Business Outlook

Pros

Great company that truly cares about their Teammembers. Excellent benefits package.

Cons

Not a lot of career advancement available in the Sacramento HQ

4.0

Dec 26, 2025

Great benefits

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Free health care for you and your family. A lot of growth opportunities if you put in hard work and believe in the culture. Offer trainings and development programs. Members are great most of the time.

Cons

Favoritism, micromanaging manager, burnt out

Viewing 1 - 3 of 330 Reviews

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Jobs at SchoolsFirst Federal Credit Union

Teller (Member Service Representative I)

Teller (Member Service Representative I)

Teller (Member Service Representative I)

Personal Banker (Member Service Representative III)

Personal Banker (Member Service Representative III)

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SchoolsFirst Federal Credit Union reviews

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AVOID THIS PLACE AT ALL COSTS. GO ANYWHERE ELSE.

Caring company with great benefits but limited advancement

Great benefits

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