ScriptPro Account Manager reviews

1.4

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(2 total reviews)
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Michael E Coughlin

Not enough data to show CEO approval

Reviews by job title

2 reviews
1.0
Aug 15, 2015

Buyer beware!!

Recommend
CEO approval
Business Outlook

Pros

The fitness center and free classes were awesome.

Cons

Terrible benefits: 401K matching very low, insurance premiums very high, PTO average, dental coverage less than average. No bonuses are ever given. EVER. A meager raise (maybe) annually. Strange relationships fraught with tension within the family (husband, wife, two daughters and a son in law - the people running this place). This trickles down into the overall atmosphere of the company. Account management's job is to clean up the mess of the over promised, under delivered mess that leaves customers angry,disappointed, and frustrated. Management blames Account Management for unhappy customers rather than admitting there is an issue with the overpriced antiquated system they sell.

2.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Fitness Center for its Empolyees

Cons

1. Insurance cost: Family Coverage is over 10,000.00 per year that comes out of your check. 2. Low Pay: Company is well below average pay in the Kansas City Market for 85% of the positions. Most departments are salary, and employees are expected to work more than 40 hours. Exception is a particular area that is still hourly and gets overtime easily approved. They're majority of the problem. This area is charged with researching, developing, and testing all hardware and software products before being released to new and existing customers. Due to lack of leadership, procedures, and non-technical people (they let the good ones walk), they spend resources (people and dollars) fixing issues that were supposedly tested before release. Each year, the company lays off quite a few employees because R & D is too high. This being the reason why. 3. Wrong people in leadership roles. Not sure what the requirements are to become one, but managing people is not one of them. Positive feedback, and talking to anyone that’s not a friend is against company policy. No communication! 4. Company employees over 700 people. Two minorities are in a supervisory position. Enough said. 5. No Tuition Reimbursement. 6. No path for advancement. You might get a new title, but doesn't come with a pay raise. 7. 401K. Better ROI in a Money Market Account

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