ScriptPro Analyst reviews

4.5

82% would recommend to a friend

(5 total reviews)
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Michael E Coughlin

99% approve of CEO

82% positive business outlook

Reviews by job title

5 reviews
5.0
Jan 4, 2023

Great place to work.

Recommend
CEO approval
Business Outlook

Pros

Flexible, competetive pay, good benefits.

Cons

I cannot think of any at the moment.

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ScriptPro Response
3y
Thank you for taking the time to provide feedback. We appreciate your input.
2.0
Jul 17, 2020

Banana Republic in Kansas

Recommend
CEO approval
Business Outlook

Pros

Gym room and the Coffee Room

Cons

Left hand does not Know what the Right hand is doing. The Owners don't know their Company has Cancer in the Feet . I must start by Congratulating the owner with all the effort put in to create what is suppose to be a great company. Unfortunately, the people at the bottom do some very insane things he is not aware of. You will not advance to upper grades if you do not know anybody. I remember one of the female managers in Robotics department told me "She does not understand why black people get hire" Few weeks later she fired me when I shared things she said to a black male who worked with me. A lot of people did leave the Robotics customer service department because of her. To me it is like a gang mob she ran inside that department. If she does not like your head, believe it or not your days are numbered. These are things the owner does not know and will never be aware of. I am glad I left the company because I was not able to support the kind of injustice that goes there. We had couple black folks there, whom they needed because they all speak French and helped us a lot with Canadian customers. I will not recommend a black person to apply there, he will spend years there as level 1

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ScriptPro Response
5y
Thank you for your feedback. ScriptPro is an equal opportunity employer, and we go to great lengths to ensure equal opportunity for all candidates and employees. I would like to learn more about your experience at ScriptPro and talk specifically about the comments in your review. You can reach out to me directly at 913-384-1008 or bill@scriptpro.com.
1.0
Jan 17, 2014

AVOID AT ALL COSTS!

Recommend
CEO approval
Business Outlook

Pros

Salary not too bad if you can stand all the Cons!

Cons

Benefits are not good Family run so its all about the family right! Customer Service and Technical customer service jobs are run like a sweat shop with horrible managers who manage by fear and intimidation. They fire people they don't like personally for any reason they can find. Turn over is high for these reasons as well. Many fired but also many leave because of pour family run business. Product is not bad but they treat employees like dirt. They switch schedules on people with less than days notice if ya can't conform you are fired. Play favorites big time and not for the right reasons. People who get more training or more clearance are rewarded with tons more work because they refuse to train enough people or get enough clearance for others. I BET TURNOVER IS AT LEAST 50 PECENT PER YEAR FOR CUSTOMER SERVICE AND TECHNICAL SERVICE

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