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Security Service Federal Credit Union

Engaged Employer

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(282 total reviews)
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Mike Chapman

100% approve of CEO

69% positive business outlook

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

282 reviews
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

Cons

Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

Viewing 1 - 3 of 282 Reviews

Glassdoor has 302 Security Service Federal Credit Union reviews submitted anonymously by Security Service Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Security Service Federal Credit Union is right for you.