ShelfGenie reviews

Some good Franchisees and some good people in the trenches

Over the last several months I have read the cynical rants of individuals trying to desecrate this outstanding company. Their unfair and ill warranted reviews paint a picture of deception. Well I am here to help clear the air with facts. Fact One: There is nothing more important to all employees of ShelfGenie than the overall success and happiness of our franchisees. Something that was instilled in all of us since being hired into this company. Who was responsible for this way of life; the CEO. Before I move on, I would like to address the many rude and ridiculously false comments about upper management in particularly those on our CEO and COO. Do they make mistakes, absolutely they do. Seeing the remarks of former employees (which in all actuality is not hard to guess why they are no longer employed) on this site are proof of those mistakes. However, both are smart talented individuals that care very much about the livelihood of all employees and their franchisees. They are driven and demand excellence from themselves and others. They are not shy with giving feedback or advice when asked. Not once have I ever heard either call or describe an employee or franchisee in a negative condescending manner as some reviews indicate. I have this to ask to the persons who would write such a remark, if you have to lie to drive home your point what type of person does that make you? I wander what mistakes you made or what you could have done better? Something you may want to ask yourself. My guess is there is a bitterness because upper management had to make the decision for you and give you an opportunity to be successful somewhere else because of your own inability to effectively perform (which sounds more like a personal problem). Fact Two: The culture here at ShelfGenie demands that you perform and do what you say you’re going to do. I know a complicated concept. Since we are a rapidly growing small company and as such our work load is ever changing with lots of it. As an employee our mistakes will typically be noticed but if you are able to accept responsibility and learn from them then your more than likely to be rewarded then criticized. Fact Three: Our noble purpose is very much alive and well within the culture of ShelfGenie. To insinuate anything different would also be a lie. The dedication of ShelfGenie employees sets a precedent, as they are willing to go the extra mile if necessary and without being asked. Overall ShelfGenie is a company that has a consistent and constant changing environment were mistakes are celebrated rather than not being tolerated. We are a small company where there is much to do with little time. Challenges are always present with accountability being upheld. Definitely not for everyone but for those that actually want to make difference in lives our franchisees and our clients than this is the place for you.