ShipStation reviews

3.4

55% would recommend to a friend

(104 total reviews)

Al Ko

Not enough data to show CEO approval

45% positive business outlook

ShipStation has an employee rating of 3.4 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

104 reviews
2.0
Apr 16, 2026

Going down hill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

Viewing 1 - 3 of 104 Reviews

Glassdoor has 109 ShipStation reviews submitted anonymously by ShipStation employees. Read employee reviews and ratings on Glassdoor to decide if ShipStation is right for you.