Shipt reviews

3.2

38% would recommend to a friend

(764 total reviews)
avatar

Kamau Witherspoon

32% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
5.0
Dec 10, 2018
Recommend
CEO approval
Business Outlook

Pros

1. The people really do feel like family 2. There is always someone willing to help. People enjoy their jobs and truly want to share their passions and help in any way they can. 3. Dog Fridays and all the food you could ask for! 4. Complete autonomy to do your job and see the impact quickly.

Cons

I wouldn't say it is a con, but we are growing quickly and sometimes there is a lot of energy floating around that can seem hectic if you don't enjoy an energetic environment.

avatar
Shipt Response
7y
Thank you for your feedback! We know that our team is the heartbeat of the company and we are constantly trying provide impactful and significant benefits to our team members!
5.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Strong culture! The CEO values customer service and treats the employees very well SF culture includes a fun environment, free food, drinks, snacks Great people

Cons

Some growing pains because we are growing at a very fast rate. Outgrowing our space but we have a new office lined up that is going to be awesome.

avatar
Shipt Response
7y
Thank you for your feedback! We believe Shipt is a very special place to work and we understand that our employees are the key to success. We are also very excited about the new office in SF and allowing everyone to help us scale our operations across the company!
1.0
Jan 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The occasional trips to different cities are nice, depending on where you are. The company spends extravagantly on employees, you'll get the latest and greatest devices with 3 monitors if you ask. $5000 laptop just for Slack and Google Drive!

Cons

Sexism is rampant here and leadership is outright cocky. Leadership constantly throws their team under the bus to get ahead especially on the Customer Experience and Operations teams. Engineering dictates what gets done and the Product team is useless, they're just flailing to be relevant. Finance are required to pull all nighters once a week. The company knows how to spend, and Target got suckered into buying. Cursing is required to move up the ranks here. The amount of trash talk between leadership behind doors is quite appalling. I've never witnessed a leadership group willing to trash talk about each other in private this much. On the engineering side, there's a lot of technical debt and the team won't change because they know everything.

avatar
Shipt Response
8y
Thank you for your feedback! Shipt cultivates an inclusive, respectful environment that fosters visibility and accountability, and promotes achievement through hard work. Believing team members are the key to success, Shipt is dedicated to ensuring team members are well cared for by providing meaningful benefits, perks, and access to relevant and worthwhile resources.
Viewing 1 - 3 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.