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Signature Performance

Engaged Employer

Signature Performance Customer Service Representative CSR reviews

3.7

63% would recommend to a friend

(5 total reviews)
avatar

Allen Fredrickson

Not enough data to show CEO approval

6% positive business outlook

Reviews by job title

5 reviews
4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and values Team spirit

Cons

Call volume is very high Errors that we can’t fix because we are sub contracted & get the heat for.

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Signature Performance Response
1mo
At Signature Performance, we are passionate about advancing our mission of improving the health of our clients’ business and making the lives of the people we work with better. In order to achieve our goal of lowering healthcare administrative costs in the United States, we will do everything possible to maximize productivity and performance for our clients. We would love to visit with you further about your concerns. Feel free to reach out to info@signatureperformance.com with any questions you may have regarding performance expectations.
3.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Take any day off without pay Accumulation of pro and sick leave every pay period No weekends No mandatory overtime

Cons

Management is 24/7 monitoring stats Customers are very rude To many over seas callers Mentally draining after about a year in

4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager treated like a person not a number

Cons

Some of the expectations are unrealistic

avatar
Signature Performance Response
1mo
At Signature Performance, we are passionate about advancing our mission of improving the health of our clients’ business and making the lives of the people we work with better. In order to achieve our goal of lowering healthcare administrative costs in the United States, we will do everything possible to maximize productivity and performance for our clients. We would love to visit with you further about your concerns. Feel free to reach out to info@signatureperformance.com with any questions you may have regarding performance expectations.
Viewing 1 - 3 of 5 Reviews

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