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Skagit 911 reviews

3.4

61% would recommend to a friend

(6 total reviews)

Alysn Everbeck

Not enough data to show CEO approval

40% positive business outlook

Reviews by job title

6 reviews
1.0
Jul 12, 2024

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overtime pay, Retirement plan, fun

Cons

overtime overtime overtime overtime overtime overtime. so much overtime. This agency needs to figure out how to retain GOOD employees, which will cause less overtime for all.

avatar
Skagit 911 Response
10mo
Thank you for taking the time to share your feedback. We understand that overtime can be challenging, and we are actively working to address staffing shortages so that our team members have a more balanced schedule. Retaining and supporting talented employees is a top priority for us. To that end, we have adopted a strategic plan with several goals focused on employees and staffing, and we are already making progress toward those objectives. Additionally, Skagit 911 welcomed a new Executive Director as of December 1, 2024, who is committed to further improving recruitment, retention, and overall work-life balance for our team. We appreciate your acknowledgment of the benefits we offer and the positive aspects you experienced, and we wish you the best in your future endeavors.
4.0
Jun 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Challenging, family environment, helping the community

Cons

Shift work, demanding schedule, difficult calls and radio at times

avatar
Skagit 911 Response
10mo
Thank you for your thoughtful review and for your more than 10 years of dedication to Skagit 911. We are grateful to have team members like you who are committed to serving the community and supporting one another in a challenging and rewarding career. We recognize that shift work and difficult calls can be demanding, and we appreciate the resilience and professionalism you bring to the job each day. Your feedback reinforces the importance of the work we are doing to support our employees and foster a strong, family-like environment.
4.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

This job is a public service job in the public safety field. It is not a "glory job", but, some of the Pros IMO are ... *it is different every day, challenging, and never boring. *There are growth opportunities, promotion opportunities *Some approved extra-curricular activities are allowed during slow times of the day (phone / laptop / reading) *Employees can wear what they want, no uniform. *Employees can have appropriate tattoos showing / be unique in hairstyles and makeup choices *Inclusive / diversity supporting environment *Work hours are guaranteed hours *Once signed off you get to know your assigned shift and days off for a year at a time to plan around it The job is recession proof and there is a lot of job security. *The job can be very satisfying and I always feel it is an important career that directly makes a difference in my community. *There are guaranteed pay scale raises, yearly COLA's, great Healthcare, generous combined PTO package when compared to many, many other workplaces. *The employees/co-workers become like family. *Technology is always changing so there are changes that can be seen as fun and exciting for many people to take on. *There is a lot of overtime opportunity if you need to pay for things or plan for a purchase. *This Center dispatches for many Law, Fire, and EMS agencies, there is always something to learn which can be exciting and never boring.

Cons

Some things that can also be Cons.... *While the hours are set - the mandates and the shift work can be BRUTAL. *The schedules DEMANDS a lot of sacrifice from family and there is difficulty finding work-life balance for a lot of people. *While the pay is good, there is room for improvement to be more aligned with other nearby commutable centers who do less work for more money - they just happen to have a bigger tax base. *Shift work is hard - some shifts you may be placed on that you do not like or don't work great for family for months at a time. *This center dispatches for Fire, EMS, AND Law - we do not have designated call-takers, and the dispatchers have to assist in a lot of records keeping tasks which a lot of other centers do NOT need to do. *The overtime fluctuates greatly depending on staffing levels and events - it can take years to become adapted to the demand this job requires of one's life - it is a sacrifice in the name of public safety. *Even once tenured and adapted to the work demands, there will be weeks and months that you practically live at work at times. It's very hard to balance and cope with that without effort sometimes. *Some people do less while others do significantly more, workload sharing is an issue amongst employees without any repercussions for those who slack off and make others pick up the slack *The technology is always changing, so change happens a lot to the tools we use which can be seen as confusing and complicated to keep up with and adapt to for some.

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Skagit 911 Response
2y
Thank you for your feedback. We are glad to hear that you find your challenging and satisfying. We agree that the work you and other staff do is vital to keeping our community safe and healthy. Thank you for all the work you do to serve our community.
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