Does SmartBear pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartBear employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartBear. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at SmartBear?

56% of SmartBear employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartBear 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SmartBear?

Account Executive (50) , Sales (26) , Sales Development Representative (SDR) (19) , Account Manager (17) , Senior Software Engineer (15) , Software Engineer (15) , Sales Representative (13) , Product Support Engineer (9) , Marketing (6) , Software Developer (6) , Devops Engineer (5) , Product Manager (4) , Solutions Engineer (4) , Technical Support Engineer (4) , Anonymous (3)

What are the pros of working at SmartBear according to real employee reviews?

"Great people and product/market fit!" ((in 38 reviews)); "Good work life balance" ((in 30 reviews)); "• Benefits are great (find out for yourself)" ((in 22 reviews)); "Beautiful office in Assembly, company swag, catered lunches, happy hours, company events, etc." ((in 13 reviews)); "The chaos of our rapid growth creates great opportunity for smart individuals that can handle a fast paced and evolving environment." ((in 12 reviews))

What are the cons of working at SmartBear according to real employee reviews?

"Bad management" ((in 21 reviews)); "The leadership, brought in more than two years ago, changed the entire dynamics of the company." ((in 13 reviews)); "Bad salary, dying products territory change every year" ((in 10 reviews)); "managers actually say that when they see you talking to your co" ((in 9 reviews)); "The Sales floor is one big open space that allows for no privacy and Upper Management sits at a high table looking down on the sales reps." ((in 6 reviews))

What are employees saying about SmartBear layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SmartBear layoffs and their outlook for job security at SmartBear in 2026.

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SmartBear

SmartBear reviews

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3.4

56% would recommend to a friend

(414 total reviews)

Dan Faulkner

80% approve of CEO

47% positive business outlook

Ratings by category

3.9

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

3.3

Career opportunities

3.1

Senior management

2.9

Compensation and benefits

SmartBear has an employee rating of 3.4 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartBear employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

414 reviews

2.0

Jun 3, 2026

Reliable pay , No job insecurity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary is always paid on time.

Cons

Frequent and sometimes unexpected layoffs create job insecurity. Lack of a clear long-term strategic vision. Below-market salary increments and appraisals. Perceived racism in opportunities and recognition for employees based in India.

4.0

Jun 2, 2026

Nice office with good food options

Finance

Recommend

CEO approval

Business Outlook

Pros

Nice office and food options

Cons

None that I’m aware of

1.0

May 21, 2026

Chill work culture, but poor management and no growth

Product support engineer

Recommend

CEO approval

Business Outlook

Pros

Work culture is fine and chill

Cons

no promotions no hike ,managers are worst

Viewing 1 - 3 of 414 Reviews

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Jobs at SmartBear

Analyst Relations Manager

Principal Product Manager – Pricing & Monetization

Sales Manager, Swagger

Manager, Sales Development