Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smith. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Smith?

48% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (17) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , International Account Executive (3) , Manager (3) , Receptionist (3) , Sales Intern (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 22 reviews)); "Good benefits and hours." ((in 20 reviews)); "Family style environment and culture" ((in 12 reviews)); "Good Management globally and they don’t know the India operations in detail." ((in 11 reviews)); "Friendly colleagues and variety of company events" ((in 8 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "No training, regardless if it is on" ((in 4 reviews)); "Other reviews commented on lack of leadership or upper management, but the office managers and higher" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

Smith reviews

3.3

48% would recommend to a friend

(212 total reviews)

Nick Bedford

31% approve of CEO

44% positive business outlook

Ratings by category

3.4

Culture & values

3.3

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Smith has an employee rating of 3.3 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

212 reviews

5.0

Feb 12, 2026

One of a kind culture

Executive recruiter

Recommend

CEO approval

Business Outlook

Pros

Transparent and authentic communication from leadership. Fun collaborative, yet competitve, environment. A place for people who want to win, who chase greatness with a passion for their jobs. Quick decision making.

Cons

Houston traffic :) Not the place for someone chasing titles as it is very flat organization, but for those that just want to expand their responsibilities and contribution without a title change it works.

Smith Response

3mo

Thank you for your feedback! We are proud of the positive and collaborative culture and entrepreneurial environment we’ve built to support our employees. To celebrate their achievements and dedication, we often promote people from within, with more than 100 employees receiving promotions or title changes in 2025 and an average tenure exceeding 20 years among our leadership team. We also offer career expansion programs to help employees level up their skills, including our Leadership Development Program and FaST. Sorry about the traffic but at least Houston’s not too hot… Wait a minute… We are so happy you brave the traffic each day to be a wonderful part of the Smith family!

5.0

Apr 3, 2025

Currently at Smith

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In an uncertain time in the market, Smith is doing what they can for their people.

Cons

I do not have any at this time.

Smith Response

1y

Thank you for your feedback! Smith is committed to supporting our employees, and we are proud of the positive and dynamic culture we’ve created to foster their growth and success. Thank you for being a part of the Smith family!

5.0

Jan 10, 2025

Good place to work

Itad technician

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus, management easy to talk to.

Cons

Not a ideal place for people of color.

Smith Response

1y

Smith is an Equal Opportunity/Affirmative Action Employer and we encourage all employees to reach out to the HR department if there are questions or concerns in this area. If you would like to remain anonymous, please reach our ethics hotline and we will address accordingly.

Viewing 1 - 3 of 212 Reviews

Jobs at Smith

International Account Representative

Logistics Coordinator

Corporate Recruiter, Americas

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

One of a kind culture

Currently at Smith

Good place to work

Jobs at Smith

Smith reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Smith reviews FAQs

Jobs at Smith