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      Splunk

      Engaged Employer

      Splunk Customer Service Manager (CSM) reviews

      4.4

      82% would recommend to a friend

      (11 total reviews)
      avatar

      Gary Steele

      77% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      3.0
      Jan 8, 2024

      my year n a bit

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Exceptional Onboarding Process - Competitive Compensation and Benefits - Passionate culture - Innovative Technology and Tools

      Cons

      - Redundancy of CSMs and Shift in Role - Inconsistent Support Across States and Accounts - Strategic Focus of Account Managers - Account Team Dominance

      5.0
      Nov 7, 2023

      Best company

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic company culture Unreal benefits Lots of opportunity to move around the business Great pay Work with the best customers Brilliant product

      Cons

      US-centric Some products arenlt as great and have been neglected and managed poorly

      Viewing 1 - 3 of 11 Reviews
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