Spotify reviews

4.0

78% would recommend to a friend

(1,753 total reviews)
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Daniel Ek

78% approve of CEO

67% positive business outlook

Spotify has an employee rating of 4.0 out of 5 stars, based on 1,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spotify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The company is a great place to kickstart your career, as it has a good brand and a product that people love. It provides a good package for people who are building their families (paternity and maternity leaves are excellent for American standards). Engineers are not expected to work too much in general, therefore the company offers a good work-life balance.

Cons

Spotify leaves a lot to be desired in a few areas: * HR is highly inefficient, and despite its supposedly progressive policies, it rarely aligns with the interest of allowing people to do the best of their work, and mostly serves the purpose of protecting the management of the organization. On the other hand, as far as you never have to deal with HR, they won't get in your way. * Interviewing with the company is a true nightmare, both for interviewees and interviewers. Nobody seems to believe the way we interview and handle candidates is efficient at all, but we keep doing the same, while losing good people in the process. * The company is surprisingly vertical and hierarchical. Too much power is given to leads and middle managers, to the point that entire structures depend on single managers to exist, and when they leave the company (which happens quite often), their organizations fall apart leaving dozens of people in the limbo. * Managers are usually not experienced (being managers for the first or second time in their careers). The incentive for them to be managers is related to the pay grade and visibility, as opposed to what they are actually looking for to grow professionally. * Most product owners are failed technical people who want to grow their careers by going vertical, incentivized by the low pay in the engineering side. They frequently believe that they are managers of some sort, and don't really understand what it takes to implement products. * It doesn't pay well, scoring in the 70-80% of the market average. This is a major hurdle and stops experienced people to either come, or to stay in the organization. Engineers only afford to be underpaid for a couple years before leaving, and the ones who stay only do so because they are not competitive in the market, or because they are locked in due to stock options or visa constraints. Pay reviews can only happen once a year, through a process that is arbitrary and disconnected from actual performance and workers' market value, as pay raises are capped by HR. * From the moment you enter the organization until the day you leave it, you are going to be dragged into an seemingly infinite amount of pointless meetings that will consume at least 50% of your time. That seems to be a fundamental part of the culture in the organization, in which everything has to be agreed and communicated on; except that this is rarely the case as managers keep to themselves what's truly important, and collective decisions are just a way to rubber-stamp decisions that have been already made. Engineers keep pointing out that this is a major issue productivity-wise, but management does nothing to stop it. * Engineers are incentivized to prioritize work outside of their teams instead of delivering for their teams due to the way levels and promotions work. This contributes to more meetings, documents, politics and perception-based work as opposed to technical innovation. * Do not expect to grow your career at Spotify. You'll stick to your role, level and salary during your stay there. The company truly prefers to hire new people to fill positions (even though most of the time those people have no better experience than existing employees) as opposed to promote their own people. You only have a chance to get somewhere in the organization if you start doing politics from the day you start.

1.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the internal tooling was fun to play around with if you're a music nerd.

Cons

Working at Spotify was easily the nadir of my career. My manager basically ignored all input from everyone on the team, and didn't do much of anything in terms of providing technical leadership, or helping me with my career growth. He clearly didn't care about how long projects took to complete. Ultimately, he retaliated against myself and two other members of my team after we submitted negative feedback about him during a performance review. Spotify does just about everything possible to allow managers to retaliate against their direct reports. Feedback is not anonymized or obfuscated at all, and managers are able to read their feedback from their direct reports before writing evaluations for their direct reports. Overall Spotify seems like it has a broad spectrum of experiences. Some teams and some managers are presumably great, and you would never have a problem with them. However, the bad managers are very bad, and they're not going anywhere. My advice for anyone thinking of accepting a position here is to make sure you know who you would be reporting to, and how they run their team. If you can, try to get some input from the ICs on that team as well.

3.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- good work life balance - varies by department, but engineering is nice to work with (fewer egos, people are actually graded on working well with teams vs many places that value individual "rockstars" over team dynamics)

Cons

- in my interviews, management was not transparent about the amount of collaboration that has to take place with the Stockholm office - in the NY office, get used to very early meetings, being excluded from decisions, or being jetlagged and using personal time to fly over - very slow moving company, very hard to get teams to cooperate with each other, and management doesn't realize this is a problem - senior leadership isn't experienced or won't bring alignment between teams/departments, and the ceo is young and "fratty" - many of their titles aren't standard, which hurts people's resumes. I don't see the purpose of calling teams "squads" and departments "tribes" except to create an unnecessary insider clique. - overstaffed on "leadership" roles like agile coach, honcho, product manager, and chapter lead relative to number of engineers, which contributes to the lack of speed and difficulty creating alignment - some roles like "agile coach" and "honcho" don't seem to contribute anything to the department

Viewing 1 - 3 of 1,753 Reviews

Glassdoor has 2,184 Spotify reviews submitted anonymously by Spotify employees. Read employee reviews and ratings on Glassdoor to decide if Spotify is right for you.