Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Good training and nice physical environment" ((in 6 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Like a family, good pay, and flexible schedules" ((in 4 reviews)); "Employees are great." ((in 4 reviews)); "Good bonus if you can follow hippa and fdcpa." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"The main con is low pay with the amount of work and expectations" ((in 6 reviews)); "Communication is a dead lock." ((in 4 reviews)); "Horrible managers from the top to the bottom" ((in 3 reviews)); "They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional)." ((in 3 reviews)); "Benefits aren’t the best" ((in 3 reviews))

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State Collection Service

State Collection Service reviews

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3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

5.0

May 22, 2026

Good pay but penalty for early shifts

Health care customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, Full time hours, and busy work

Cons

Lose $1 if you do any early shift

5.0

Mar 12, 2026

Interview Process

Healthcare customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have one of the best hiring processes that I've been through. Well laid out and a structured checklist that helped you to stay on top of all the task that had to be completed prior to being hired.

Cons

There aren't any for me.

5.0

Feb 18, 2026

I would recommend

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great work culture & flexible work-life balance!

Cons

The industry has stigmas, not the fault of the company though!

Viewing 1 - 3 of 105 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Bilingual Health Care Customer Service Representative - 2nd Shift

Health Care Customer Service Representative

Health Care Customer Service Representative

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State Collection Service

State Collection Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay but penalty for early shifts

Interview Process

I would recommend

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