Superhuman reviews

3.4

52% would recommend to a friend

(379 total reviews)

Shishir Mehrotra

35% approve of CEO

34% positive business outlook

Superhuman has an employee rating of 3.4 out of 5 stars, based on 379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superhuman employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

379 reviews
2.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

- Remote first hybrid model - Bright and talented people - Product is awesome

Cons

The company is at an inflection point and is now going into "grow at all costs" mode. Unfortunately, the caliber of leadership brought in and the decision-making, particularly on the Sales side, is concerning. Over this last year, decision-makers and leaders have all come from the same company, contributing to a growing rift between the Grammarly of old and the Grammarly of new. Cliques have formed due to the lack of diversity, and there is apparent favoritism and unfair treatment. The recent layoffs were an example of this; not a single employee who was an alumni of this same company (where leaders and others have come in) was affected by the layoff. Furthermore, this same leadership has set a precedent that you can be shown the door if you disagree with how they are doing something. The result is a lot of the employees still on board are afraid to speak up and have lost complete trust in the leadership team. The way the layoffs were addressed in the days following was highly unprofessional, and right now, it feels like leadership is doing everything they can to buy back trust. In any business, it is essential that people feel they can voice their opinions or do things in different ways; you can't do that right now. Leadership has proven to be cutthroat and disingenuous in multiple matters. They would tell you that it's "just business", and I understand business decisions are complex and need to be made sometimes. But I can't sit here and tell you truthfully that I believe the company is going down the right path with the lack of transparency and how actually deceitful I think some of our leaders are. The last thing I'll add is that a colleague affected by the layoff never heard from their direct manager, no "thank you" or "I'm sorry", just radio silence. The lack of empathy for those affected and the way they have been addressed for the rest of us is astounding.

3.0
May 9, 2016

Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Grammarly has a lot of things going for it. I spent a lot of time in both offices and had some good experiences and got perspective. Team: A lot of dedicated individuals who want to build a good product and are friendly and willing to help, welcoming atmosphere, positive attitudes even when people are frustrated Product: Interesting product to use and build with big user base, clear sense that users actually benefit from the service Company: Bootstrapped, financially healthy, and growing Career: Opportunity to grow and learn a lot if you are aggressive and in the right position, opportunity to make a good position for yourself if you are skilled and motivated Perks: Reasonable number of perks that includes free food, training, paid conference attendance

Cons

Management: The tech world is a minefield of bad management, and Grammarly is no exception. Top management is obtuse and sometimes insensitive, particularly regarding women. Feedback to management is encouraged in words but not in action. My feeling is that they do not listen/respond to people except close, trusted advisers or highly-valued employees (developers). Feedback from management is often not meaningful (we like what you do, but you could maybe not take so many days off). Although it is not discussed very openly, there is a clear sense that top management plays favorites. Offices: The norm of 10 or 12 hours in SF is beginning to relax, but many people still believe that staying long hours in the office is the only way to be appreciated. This is bad for morale and the company. People who work effectively in limited hours should be rewarded, and people who stay in the office forever should not be held up as an example. The CEO spends all of his time at work, which makes people uncomfortable. Employees/team leads are not empowered to make decisions about managing their own time. Both offices are overcrowded, but WFH is strongly discouraged. The search for a new office in Ukraine has been going on for at least one year. This is bad for productivity. Finally, we have a big time difference between offices that makes it difficult to coordinate. It used to be common for people to visit between offices, but this does not happen anymore. Career: Many salaries, especially in the SF office, are well below market. The company has become reliant on importing developers from Ukraine via H1B to make up for lack of hiring in SF. We hired two engineers in SF for the past four years. We behave like we are special enough to attract people at lower pay, but that is obviously not the case. I guess we will not be able to scale efficiently if we do not fix this problem. Some people develop a lot and some do not. I guess that if top management likes you (and especially if you are a developer) the opportunities are much better. There is not a clear way to become better, so you just have to find your own way. It can be good for some people, but I don’t think it can work if the company really grows.

1.0
Aug 10, 2023

Stay away

Recommend
CEO approval
Business Outlook

Pros

Team members are great, remote, pay

Cons

Do you want to work for an organization that will put you on a performance plan during an economic crisis where no one is hitting their number? Do you want increased stress and anxiety from upper management who don’t have a clue on how to sell? Do you want people from leadership hitting you up on the weekends to talk about a deal with no regard for you work/life balance? Then this place is for you! Ever since the new ceo took over and new cro came in it’s an absolute nightmare. Stay away for your own food they don’t care about anyone in the revenue org. There are certain teams that are untouchable but everyone else is just a number waiting to be put on a pip

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Glassdoor has 414 Superhuman reviews submitted anonymously by Superhuman employees. Read employee reviews and ratings on Glassdoor to decide if Superhuman is right for you.