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      TTEC

      Engaged Employer

      TTEC Client Operations Associate reviews

      3.7

      90% would recommend to a friend

      (5 total reviews)
      avatar

      Kenneth D. Tuchman

      Not enough data to show CEO approval

      88% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      3.0
      Mar 17, 2025

      Working life balance

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Good Manager Work life balance

      Cons

      Job security Growth Not sure if theres an increase

      avatar
      TTEC Response
      1y
      Thank you for your feedback! We're glad you appreciate the remote work, management, and work-life balance. We value your input and are always looking for ways to improve.
      1.0
      Dec 18, 2022

      Unfair Policy

      Client operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from the comfort of home

      Cons

      If your equipment breaks to no fault of your own, no matter how long it takes to receive your new equipment will not pay you at all. They send you defective equipment and you lose weeks of pay waiting. Team leads don’t care about your pay all they care about is micromanaging your work. They mess up your pay and you have the hardest time getting the money you’ve worked for. Horrible experience.

      avatar
      TTEC Response
      3y
      Your TTEC experience matters to us. Please visit www.ttecwehearyou.com to give us more details.
      4.0
      Sep 11, 2018

      Good, but there's still plenty of room for improvement

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are generally nice, from admin/security/facilities staff, to TA/HC, to the teams we work with. Working remotely is an option. Career growth is definitely possible, as management opts to promote from within the organization, at least in my department.

      Cons

      Incoherent and incohesive processes that people from upper level of management themselves do not follow. I understand there are always exemptions to the rule, but if EVERYTHING becomes an exemption, how do we expect our frontliners to work amidst the self-inflicted chaos?

      Viewing 1 - 3 of 5 Reviews
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