TeamLogic IT reviews

3.6

50% would recommend to a friend

(180 total reviews)
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Don F. Lowe

74% approve of CEO

54% positive business outlook

TeamLogic IT has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeamLogic IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

180 reviews
2.0
Sep 2, 2022

It'll get you the experience to put on your resume, but that's it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can say that you have worked in the field.

Cons

You don't actually get the experience you need. Because of the business model, each franchise location operates independently. Yes there are tools that are mandated and there is a community forum to exchange thoughts, but every location has different customers with different needs. You will find that you're often on your own. On top of this, newer locations don't want people to think outside the box. They follow the instructions they are given by corporate to a T. So that means unreasonable deadlines, when things break you are the one to blame. The tools that are mandated are quite horrible to use. Kaseya is the RMM, Autotask is the PSA (now owned by Kaseya), and IT Glue is your documentation (owned by Kaseya). All these tools are owned by the same global conglomerate that does not care about actually making something that is usable or cohesive. Each of these tools barely integrate with each other. It's bearable at best and at worse its hours spent tinkering away.

1.0
Nov 8, 2016
Recommend
CEO approval
Business Outlook

Pros

You will get experience working with a great many technologies.

Cons

Management doesn't have much technical knowledge so they don't understand how long certain technical tasks take so projects are planned and bid poorly due. This causes Projects to go over the allotted time frames. Techs get blamed for poor execution of projects rather than Managers for poor planning. I was expected to do in 30 hours what Microsoft Techs can't do in 100. Lack of Professionalism goes all the way to the top. The Owner has literally stood in the middle of the office stomping and yelling like a 6-year-old. Clients require monthly meetings with Management to scrutinize billing due to lack of trust.

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TeamLogic IT Response
9y
This was an employee of another TeamLogic IT. TeamLogic IT is a Franchise organization. We are located in the Philadelphia Metro Area.
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Glassdoor has 186 TeamLogic IT reviews submitted anonymously by TeamLogic IT employees. Read employee reviews and ratings on Glassdoor to decide if TeamLogic IT is right for you.