Question 1

Does The CCS Companies pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at The CCS Companies?

Accepted Answer

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

Question 3

What are the top reviewed jobs at The CCS Companies?

Accepted Answer

Customer Service Representative (11), Customer Service Agent (7), CSA - Customer Service Associate (3), Debt Collector (3), Manager (3), CSA (2), Client Service Representative (2), Collector (2)

Question 4

What are the pros of working at The CCS Companies according to real employee reviews?

Accepted Answer

"The people have always been friendly and I'm excited to go to work most days." ((in 11 reviews)); "Training is awesome, and everyone is understanding when you're new." ((in 6 reviews)); "As a CSA, great bonuses!" ((in 5 reviews)); "Additionally generous Payed time off if accrued to be used." ((in 5 reviews)); "CCS is a strong company, has unique and great benefits which attract associates and customers fostering loyalty." ((in 3 reviews))

Question 5

What are the cons of working at The CCS Companies according to real employee reviews?

Accepted Answer

"The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." ((in 7 reviews)); "Disconnect between upper management and lowest people working the front lines." ((in 3 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews)); "There is too much favoritism to both new and young employees often verging on age discrimination." ((in 2 reviews)); "Also certain employees are allowed to text or to to notify their supervisor by facebook that they will be late" ((in 2 reviews))

Question 6

What are employees saying about The CCS Companies layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

Question 7

What The CCS Companies locations have received the highest employee ratings?

Accepted Answer

Norwood, Salem

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Great benefits, but overly positive environment

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A company that values the employees

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