Question 1

Is The Hanover Insurance Group a good company to work for?

Accepted Answer

The Hanover Insurance Group has an overall rating of 3.9 out of 5, based on over 1,103 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at The Hanover Insurance Group to a friend and 78% have a positive outlook for the business. The best reviews about The Hanover Insurance Group have been left by employees working as Director, Intern and Underwriting Technician.

Question 2

Does The Hanover Insurance Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The Hanover Insurance Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The Hanover Insurance Group. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at The Hanover Insurance Group?

Accepted Answer

78% of The Hanover Insurance Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Hanover Insurance Group 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at The Hanover Insurance Group?

Accepted Answer

Claims Adjuster (45), Underwriter (28), Insurance Service Professional (21), Intern (20), Business Analyst (18), Underwriting Technician (17), Director (11), Claims (10), Customer Service Representative (10), Manager (9), Project Manager (9), Analyst (8), ISP (8), Rating Specialist (8), Senior Business Analyst (8)

Question 5

What are the pros of working at The Hanover Insurance Group according to real employee reviews?

Accepted Answer

"The benefits (Health Insurance & 401k) were good and affordable" ((in 122 reviews)); "First and foremost the people are great." ((in 101 reviews)); "The company’s culture is great" ((in 80 reviews)); "great company and management." ((in 45 reviews)); "good pay (I think)" ((in 43 reviews))

Question 6

What are the cons of working at The Hanover Insurance Group according to real employee reviews?

Accepted Answer

"They have no less that 13 systems and training was horrible." ((in 20 reviews)); "Certain business segments have better leadership than others." ((in 19 reviews)); "Could’ve been better communication in the onboarding procedures" ((in 8 reviews)); "Long hours; large case load" ((in 6 reviews)); "Cliques and favoritism rampant." ((in 6 reviews))

Question 7

What are employees saying about The Hanover Insurance Group layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Hanover Insurance Group layoffs and their outlook for job security at The Hanover Insurance Group in 2026.

Question 8

What The Hanover Insurance Group locations have received the highest employee ratings?

Accepted Answer

Detroit, Dallas, Worcester, Chicago, Windsor, Howell

The Hanover Insurance Group

The Hanover Insurance Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay but unreasonable goals and divisive culture

Supportive team but challenging self-directed training

Supportive co-workers, but outdated management style

Jobs at The Hanover Insurance Group

The Hanover Insurance Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

The Hanover Insurance Group reviews FAQs

Jobs at The Hanover Insurance Group