The RealReal reviews

2.9

35% would recommend to a friend

(1,597 total reviews)

Rati Sahi Levesque

68% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,597 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with designer items and high-value clients might sound appealing at first, but the overall experience fell far short of expectations. The environment and management made it difficult to enjoy what could have been a great role.

Cons

Constant driving and long hours, including weekends, just to attempt hitting unrealistic quotas. Pay is low for the workload and expectations, with heavy micromanagement throughout. High turnover is a clear issue—many inherited clients complained about inconsistency, lost items, and lack of follow-through. The culture feels cliquey and unprofessional, and the company’s polished linkedin image does not match the actual day-to-day experience.

Viewing 1 - 3 of 1,597 Reviews

Glassdoor has 1,664 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.