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The Salvation Army

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The Salvation Army reviews

3.3

49% would recommend to a friend

(4,610 total reviews)

General Lyndon Buckingham

79% approve of CEO

47% positive business outlook

The Salvation Army has an employee rating of 3.3 out of 5 stars, based on 4,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Salvation Army employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Mostly good co-workers that will become life-long friends, great organization if you love to serve the needy, all work related events have a ton of food (you won't go hungry) and the lives you touch will also touch your own.

Cons

Heaven help! The ones put in charge (to lead and supervise) are terrible examples to all of us. They both lie a lot and do very little work. 1 in particular is always behind on his tasks, or he forgets, but he always throws someone else under the bus to cover for himself, at the expense of that person being in trouble. This happens A LOT!! Another one (a officer/major) is very condescending to women, knows very little about procedures and protocols, does not like to be told when he is wrong, and hates to be told NO. He likes to say that he is right because he is the boss and is also blatantly condescending and disrespectful to his wife who is in the same position as he is. A lot of overall dishonesty in reporting numbers. Mostly number padding to impress DHQ, few times lowering numbers for god knows what.

2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Chicago needs charitable organizations, and the SA Metro Division has some good facilities throughout Chicago.

Cons

SA Legacy protects seriously bad apples. People who have SA family or are closely linked to Salvation Army hide within the structure. They would be literally unemployable elsewhere. There is a culture of religion and faith, but so much unacceptable behavior and lack of respect for staff by the legacy people that the hypocrisy is tangible; for example, regularly displaying destructive and abusive behavior like shouting at staff, while at other times praying before meetings and quoting bible verses. It's psychotic.

1.0
Feb 22, 2023

Do not work here

Recommend
CEO approval
Business Outlook

Pros

The professional staff are amazing and committed to the core values.

Cons

The officers are offenders and in recovery. They have big egos and are allowed to discriminate. Their unethical and immoral behavior are swept under the rug. Can’t believe this agency is still so large and people still donate to them. The officers say they don’t make but 25-35k a year. There is a report out that says that the top person makes lower than other executives at other agencies. What they fail to mention is they all get houses and very nice ones, cars and all of their living expenses paid for. This is with donations. Donors think that their money goes towards services but it is just a small amount. Every time you see someone in a uniform understand that they get everything paid for even their children’s college. People become officers so they can live forever off the gravy train. Not a bad gig when you don’t have to worry about paying all your bills and live in very nice homes, two cars and when you retire you get another home paid for.

Viewing 1 - 3 of 4,610 Reviews

Glassdoor has 5,135 The Salvation Army reviews submitted anonymously by The Salvation Army employees. Read employee reviews and ratings on Glassdoor to decide if The Salvation Army is right for you.