Thumbtack reviews

4.0

69% would recommend to a friend

(629 total reviews)
avatar

Marco Zappacosta

79% approve of CEO

58% positive business outlook

Thumbtack has an employee rating of 4.0 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thumbtack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

629 reviews
1.0
Apr 27, 2026

AI at all costs is killing this company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, decent salary and benefits. The folks working here are also very kind and always eager to help each other.

Cons

In the past year, the introduction of AI at all costs have really demoralized a lot of folks in my team. It’s purely performative, to show that you are using it in your work, with no concern for accuracy or overall quality. It’s all about do it faster, so we can show that our investments in these AI tools are “worth it”. My work quality has drastically decreased because of AI. And that’s mainly because at my team, the most important thing is to be fast and meet deadlines instead of well thought out plans and deliverables. Every single meeting, be at your team level or at the company level, sounds like an AI church, where all they talk about is AI and how good it is, without any concern for how it’s affecting the workers morale and the current state of the world because of these companies.

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Glassdoor has 686 Thumbtack reviews submitted anonymously by Thumbtack employees. Read employee reviews and ratings on Glassdoor to decide if Thumbtack is right for you.