Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (801) , Supervisor (604) , Baker (500) , Crew Member (497) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 643 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 470 reviews)); "Coworkers are nice and helpful to trainees" ((in 392 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 332 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 302 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 818 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 679 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 160 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,942 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Aug 3, 2016

Stay Away from Ninety Rock

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The job can be fun if you like to be busy.

Cons

One of the area managers is terrible. She belittles staff, doesn't communicate, doesn't work with you, help, or simply say thank you....

1.0

Feb 14, 2023

Don't walk, run.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible, tips, free food/drinks, nice regulars, fun staff

Cons

Toxic management, Extremely unprofessional, no consequences for actions, everything is broken all the time, everyone smokes weed/takes multiple smoke breaks, massive turnover rate, manager hated confrontation, never was properly trained, extremely dirty workplace, no-call-no-shows happens on daily basis (even from management) with zero consequence. scheduling is sent out 1-2 days notice max.

2.0

Jul 12, 2018

They ask too much for the pay.

Managemet trainee

Recommend

CEO approval

Business Outlook

Pros

Decent training, nice co-workers. Stores are clean.

Cons

They expect you to learn A LOT for a min wage job. Especially when compared to dollar tree or Wilson farms. Management seems to think yelling and nit-picking is their primary job. One manager I had made a habit of trimming an hour or two off each employees paycheck each week. Since most employees were teenagers, many didn't notice the missing hours. Those who did had to argue with management to receive their missing time. Every. Single. Week.

Viewing 1 - 3 of 12,942 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist