TouchTunes reviews

2.9

43% would recommend to a friend

(129 total reviews)
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Ross Honey

32% approve of CEO

27% positive business outlook

TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

129 reviews
1.0
Aug 1, 2017

Worst company I ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's smart, talented people that work here. It's a shame their potential goes untapped. Lax dress code and working hours. People stroll in whenever and can leave whenever as long work gets done. Benefits are standard & decent. Only thing missing is 401k match, which is promised to be added by 2018.

Cons

Where do I begin... For starters, a note to all those considering a job here. There are a few fake positive Glassdoor reviews for this company in response to the negative ones and in a weak attempt to balance out the negative reviews (presumably from HR). Do not buy into it and really vet the position/company for yourself. Also, if you read some of the recent fake positive reviews, you get a taste of the "class" by the characters in this company. This company has all the traits that could easily fall under a Forbes headline "Signs it's a Bad Place to Work." There is high turnover, low morale, and condescending managers/leadership. The primary water cooler topics are about job hunting progress or venting sessions on how disrespectful leaders or managers behave. All important decisions are typically made at the Executive level and shoved down people's throats to execute, which leaves little room for any creativity or innovative thought. You will feel like an anxiety-driven monkey that's not empowered to think, but to just take the directives and make it work without any concept of how this impacts the work on people's plates already. This is a place where you will constantly feel like you're surviving, not thriving. It's disappointing and soul crushing how there is a huge lack of accountability in this company. People are fearful to speak up because they don't want to create drama, doubt themselves/situation they're placed in from overthinking it, and/or don't know how to deal with some of the situations that arise because it's outlandish that they're placed in that situation in the first place. It's amazing who the company chooses to promote into positions of authority and is another indirect sign that they don't care about the culture or care for their employees. The #1 reason why people leave companies is due to bad managers and this company is doing a phenomenal job of that. It often feels like Execs turn a blind eye to how certain managers behave and don't take the time to really dig deeper into the obvious low morale of some teams or are not acting fast enough. They can do better and it's their responsibility as a leader to address the obvious bad behavior of certain managers. Unprofessional conduct on a whole lot of levels.

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TouchTunes Response
8y
I only recently started responding to reviews on glassdoor.com, but when I saw this review when it was published back in August of last year, I posted the following on an internal messaging board (Yammer) to all employees: Hey all, as I have posted before, the senior team and I check out our employee reviews on Glassdoor.com to get another data source on how things are going for you all. In reading through them recently, one review caught my attention. It was written in the first week of August by a current employee, and it was titled “Worst company I have ever worked for.” As the title suggests, our co-worker has very strong opinions on how TouchTunes falls short as a place to work. The list is long and includes condescending managers/leadership, complete lack of accountability and fearful employees. In all honesty, reading it bummed me out. It did so on two levels. First, I have a colleague who is very frustrated and unhappy working here, which sucks. We spend so much time at work I wouldn’t wish that on anyone. Second, the workplace described in the review does not match the company and employees that I have come to know and respect for the last 20 months. Are we perfect? No way. However, I am not seeing what this person is seeing, and that makes me worried that I am missing something. So the rest of this post is for whoever wrote that review: Let’s talk, I want to help. I want to understand better what is causing you so much frustration and what problems you see that I am not. You have an open offer to sit down with me and talk this through any time you want. If you are not comfortable doing that and prefer to remain anonymous, no problem – create a random Gmail account, email me and we will try to make progress that way. Hope to hear from you and hang in there.
1.0
Jul 30, 2015

Worst company I ever worked with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with a subdivision of Touchtunes, Tanjarine Inc (diginal tining) which was shutdown by April 2015. - I enjoyed the startup environment, worked with amazing group of ppl, and management team are very helpful. - Its a garage-like workspace, i loved it too.

Cons

- Tanjarine was shutdown suddenly in April without parent company giving us enough time for job hunting, getting new fundings, communicate with our contractors and existing customers. I feel very bad about it. - 7 days after we got the info we are shutting down is my last day with tanjarine - Worst insurance policy i ever had - TOOO many VP level executives shifts - I totally understand the decision to shutdown a division, but they could do it in a more humane way. They could do many things to help the employees who were impacted, but they did not.

1.0
Jun 9, 2015

Only work here if you need a paycheck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, easy job, lunch hour

Cons

Upper management is horrible, there is zero room for advancement. It's very immature and management plays favorites. Turn over is very high and morale is extremely low. Very micromanaged, your ideas will not be taken seriously. This is a good job if you are just in it for a paycheck. No room for development or learning about the music industry. Only accept a position if you really need a job.

Viewing 1 - 3 of 129 Reviews

Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.