Truist reviews

BB&T was an awesome bank and had a great culture (hence it's superior valuation prior to merging with SunTrust). Executive management literally sold out thousands of hard working, great people and did it under the guise of being "better together" with SunTrust. I'm not just a disgruntle former successful leader of a large team, I am one of THOUSANDS of people who got the shaft by a company that I had poured myself into for over 16 years. I know there are many former employees at SunTrust who feel the same way. The issue wasn't the idea, it was the execution by executive management. Smartest guy in the room during merger discussions was Bill Rogers (CEO of SunTrust and now of Truist). This is a masterclass in how not to do a merger. BB&T bought SunTrust and yet Suntrust literally runs Truist and all of BB&T.

Your workload will only grow and grow over time with no end. During my time here, I was forced from a teller role with very rare, light bankers' complex duties to a "universal banker" role, or half teller/half banker role. I was expected to begin data mining clients during conversations, pushing product when I could, and knowing how to do just about anything in the branch despite already having the most time-crunched role in the building. Every time you meet your goals, the post will be pushed back. Clients expect blistering speed, the top level expects perfect procedural compliance and constant push to meet changing goals, and branch level leadership will nitpick you to death as you just try to make this all work. The demands being made of tellers often conflict with one-another and the whole experience will leave you stressed, burnt out, and exhausted all for pay that really isn't worth the decline of your mental health.