Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Trustco Bank?

27% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.6 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (17) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 11 reviews)); "Some great customers and employees" ((in 8 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 4 reviews)); "Good hours and flexible scheduling" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 75 reviews)); "No training is given to prepare you to help their upset customers and they are a lot." ((in 16 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

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Trustco Bank

Trustco Bank reviews

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2.8

27% would recommend to a friend

(362 total reviews)

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Work/Life balance

2.4

Career opportunities

2.1

Culture & values

2.1

Compensation and benefits

2.0

Senior management

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Apr 30, 2026

Great company with supportive team environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

5.0

Mar 30, 2026

Growth Opportunity

Vice president

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment where hard work and dedication are noticed and rewarded.

Cons

If you lack motivation and just try to get by doing the bare minimum you will not be happy.

5.0

Jan 28, 2026

Great

Consultant

Recommend

CEO approval

Business Outlook

Pros

Good pay and great benefits

Cons

Bad work hours and balance

Viewing 1 - 3 of 362 Reviews

Jobs at Trustco Bank

Part Time Teller - Bronxville, NY

Part Time Teller - Florida

Longwood, FL

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Part Time Teller - Juno Beach, FL

Juno Beach, FL

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Head Teller - Ardsley, NY

Mortgage Originator - Florida

Vero Beach, FL

View job