Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

40% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 93 reviews)); "the people are great and doing their best" ((in 51 reviews)); "Good benefits for mechanics and drivers" ((in 42 reviews)); "Team driving can make some good money with the right teammate" ((in 14 reviews)); "Decent work environment." ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 36 reviews)); "long hours and labor intensive work" ((in 20 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 20 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 17 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What U.S. Xpress locations have received the highest employee ratings?

Joliet , Chicago , Markham , Indianapolis , Newton

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

Compare reviews

3.0

40% would recommend to a friend

(1,064 total reviews)

Tim Harrington

50% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Compensation and benefits

2.7

Senior management

U.S. Xpress has an employee rating of 3.0 out of 5 stars, based on 1,064 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 26, 2017

Good dedicated accounts for rookies

Cdl truck driver

Recommend

CEO approval

Business Outlook

Pros

One nice thing is that if you don't like what you're doing as a driver there is likely something else that will work for you. I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay. I went OTR solo, that sucked. Teams probably earn most of the miles and loads with this company. After a few weeks OTR I made a quick phone call and that day I was given 5,000 dollars to relocate to Indiana to be on a dedicated Wal-Mart account, home daily, earning a base pay salary of 950 a week. Not bad for a first year rookie. ..Safety is big with this company, I recommend it to anyone starting out. Trucks are good and new, well maintained. I've heard they may have changed their idle policy but the temperature based idle policy was a huge downside and enough of a reason to not go back there.

Cons

Idle policy. Solo OTR is not good.

4.0

Jul 3, 2017

USX Walmart Dedicated

Cdl driver

Recommend

CEO approval

Business Outlook

Pros

Good mechanics , new equipment, great medical benefits, steady local work, home at night, professional staff. Lastly you actually follow the 11/14 HOS rules. Oh we have fuel cards as well.

Cons

Modest salary...high turnover rate do to $500 to $700 per week income...

5.0

Jun 11, 2019

Henderson , NC dedicated.

Dedicated driver

Recommend

CEO approval

Business Outlook

Pros

You'll have work everyday never run out. The girls dispatching in Henderson, Nc were super cool, specially Lucy. Awesome company.

Cons

Crazy hours and I do mean crazy, trucks run at 63mph when I left. I had to wait for my immigration permit to renew and they didn't understand that I couldn't get an extension because immigration doesn't work that way. Driver forget to fuel up after finishing their shifts.

Viewing 1 - 3 of 1,064 Reviews

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