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USI Insurance Services

Engaged Employer

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,202 total reviews)
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Michael J. Sicard

95% approve of CEO

85% positive business outlook

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

USI demonstrates a genuine commitment to its employees through respectful leadership, open communication, and an emphasis on collaboration. Team members are encouraged to share ideas, ask questions, and contribute meaningfully across functions. USI fosters a team‑oriented atmosphere where producers, account teams, claims, and risk professionals work together toward shared client outcomes. Silos are minimal, and collaboration is the norm. Employees can see the direct impact of their work on clients’ risk management, financial stability, and long‑term success—adding purpose and job satisfaction. Additionally, USI recognizes the importance of flexibility, and supports work‑life balance while maintaining high performance standards.

Cons

No cons to report. I enjoy my field of work.

2.0
Jun 4, 2019

Beware of this Company - positive reviews are FAKE!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to skate and do the minimum, you can get by for a while as you look for another job. In some cases they are open to working from home.

Cons

First, look at all the "glowing" reviews, they are all within the same time period, which is a little like the thousands of 5 star ratings on Amazon for crap technology no one has ever heard of. They also don't say anything specific about exactly why they are rating USI so highly. It goes back to the old adage "if it sounds too good to be true, it is." Look at the negative reviews, they give specific examples of why USI is a terrible place to work. This is a company that has sold its "potential" to investors and grows only through acquisitions and loses clients faster than I have seen in this industry. Corporate is staffed with mostly people who couldn't cut it at Marsh, and all are micro-managers with the the CEO, Mike Sicard leading the way. Turnover is not only high among Producers, but also at the corporate office. There is little room for growth and little stability.

1.0
Mar 7, 2017

Gloomy Atmosphere

Recommend
CEO approval
Business Outlook

Pros

Location-------that is it Unfortunately. Nothing else.

Cons

Even though offer letter notes Annual 3% increase - Well that is a lie -- you get no raise - reason behind it budget and that is true across the board in Commercial Dept. Large employee turnaround, terrible health benefits, no employee incentives - No Flex Days, flexibility for families or work from home. Your will Burn - Out here quickly.

Viewing 1 - 3 of 2,202 Reviews

Glassdoor has 2,240 USI Insurance Services reviews submitted anonymously by USI Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USI Insurance Services is right for you.