Is UserTesting a good company to work for as a Associate User Experience Researcher?

Associate User Experience Researcher professionals working at UserTesting have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of UserTesting employees being 3.1 out of 5 stars. Search open Associate User Experience Researcher Jobs at UserTesting now and start preparing for your job interview by browsing frequently asked Associate User Experience Researcher interview questions at UserTesting .

Does UserTesting pay Associate User Experience Researcher employees well?

Associate User Experience Researcher professionals rate their compensation and benefits at UserTesting with 3.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Associate User Experience Researcher salaries and benefits at UserTesting .

What are the top reviewed jobs at UserTesting?

Tester (67) , Sales (34) , Software Engineer (19) , Senior Software Engineer (14) , User Experience Researcher (14) , Account Executive (13) , Sales Development Representative (SDR) (12) , User Tester (12) , Customer Success Manager (10) , Account Manager (9) , Software Tester (9) , Business Development Representative (BDR) (8) , Product Manager (7) , SDR (7) , BDR (6)

What are the pros of working at UserTesting according to real employee reviews?

"Some of the people are great and very talented." ((in 88 reviews)); "Culture WAS great until the buyout" ((in 74 reviews)); "Great benefits such as:" ((in 42 reviews)); "Good pay to work ratio" ((in 26 reviews)); "Flexible, Work from Home, Straight Forward" ((in 21 reviews))

What are the cons of working at UserTesting according to real employee reviews?

"Management is poor and inexperienced" ((in 21 reviews)); "Horrible senior leadership/ lack of leadership." ((in 20 reviews)); "constant reorg and layoffs" ((in 15 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 9 reviews)); "Upper management is not interested in any critical feedback." ((in 7 reviews))

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UserTesting Associate User Experience Researcher reviews

3.8

99% would recommend to a friend

(16 total reviews)

Eric Johnson

100% approve of CEO

99% positive business outlook

Ratings by category

4.6

Senior management

4.5

Culture & values

4.2

Work/Life balance

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

Associate User Experience Researcher employees have rated UserTesting with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Associate User Experience Researcher professionals have a good working experience there. UserTesting is rated in line with the average (within 1 standard deviation) by Associate User Experience Researcher professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

16 reviews

4.0

May 23, 2022

Good rapid grow company

User experience researcher

Recommend

CEO approval

Business Outlook

Pros

Friendly work place environment. They care about the employees. Good work life balance.

Cons

Managements don't really know what they are doing sometimes. Some of them are not qualified for the job.

3.0

Sep 1, 2021

Low salary vs UX in tech, unclear advancement

User experience researcher

Recommend

CEO approval

Business Outlook

Pros

culture, flexibility, work from home, decent benefits

Cons

base salary and stock options

4.0

Jul 7, 2021

Overall a good experience

User experience researcher

Recommend

CEO approval

Business Outlook

Pros

I love my team and there is plenty of opportunity for growth. Never boring - always some new project coming in.

Cons

Salaries seem limited compared to other companies.

Viewing 1 - 3 of 16 Reviews

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UserTesting Associate User Experience Researcher reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good rapid grow company

Low salary vs UX in tech, unclear advancement

Overall a good experience

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