Uwajimaya reviews

2.8

25% would recommend to a friend

(76 total reviews)
avatar

Denise Moriguchi

40% approve of CEO

27% positive business outlook

Uwajimaya has an employee rating of 2.8 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Uwajimaya employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

76 reviews
1.0
Sep 22, 2019
Recommend
CEO approval
Business Outlook

Pros

-The hourly pay for a cashier position is awfully tempting as it is the same as Seattle's minimum wage - The customers are extremely patient and friendly. - It is great to work somewhere with items you can't find elsewhere!

Cons

- Managers call themselves "strict" but they aren't. What they are is extremely CRUEL and ABUSIVE. - Head manager will PHYSICALLY discipline you and disguise it as "joking", and something to "not take personal". Yeah isn't that ILLEGAL. - If any attempts are made on your part to adjust your schedule for any needs you have (like for trying to get healthcare, or balance school), they will BULLY you and tell you to "keep these personal matters OUTSIDE of work". - Management will BERATE their cashiers and head manager will tell you a lot of UNNECESSARY, and UNPROFESSIONAL comments like "if I knew (.....) I actually would have never hired you!" - Manager will always mock and say to "not take things personal" (after they treat you like GARBAGE) and to "keep personal stuff outside of work" but CONTRADICTS their mantra and NOT promote excellent, long term employees simply because THEY DO NOT "LIKE" THEM. - Management is POOR at running cashiering operations and so they dump ALL the heat on their employees and blame it on them. - OCD cashiering etiquette. As in you have to do extra steps that actually don't make a difference, but they come down on you if you don't. - Head manager is VINDICTIVE and SPITEFUL and the rest of the managers are extremely condescending!! They will not try to trust you or understand you! - Managers are also RUDE to CUSTOMERS! - Managers try to use control, FEAR, manipulation and threats to "get what they want" out of you. - I have had coworkers CRY their eyes out from how mean management is.

1.0
Nov 17, 2015

Avoid this place

Recommend
CEO approval
Business Outlook

Pros

Generally, your coworkers are nice and... wait i think that was literally the only enjoyable thing about working here and every other aspect sucked so much it didn't even matter that I loved (some) of my coworkers

Cons

I can't even think of where to begin. The company has absolutely no interest in keeping employees, it seems. And there's very little reason to stay, which is why an astounding number of employees usually quit before they've even worked for 3 months. You're evaluated every 3 months on your performance (if you even make it that far without quitting, which is a feat in itself ), but these evaluations serve absolutely no purpose but to waste you and your manager's time, because there are no consequences for poor performance and no rewards for good reports. You will never, ever get a raise, no matter how hard you work. the assistant manager who had been working longer (and harder) than almost anyone in our department was making .50 cents more than me hourly. FIFTY. CENTS. is that how you're supposed to treat a loyal employee? The full-time employment health benefits are nice...that is, if you're lucky enough to get the amount of hours required. See, uwajimaya likes to cheat its employees on hours, giving them barely the amount under full-time so that they don't have to give these employees any sort of benefits. You might say, well every manager at uwajimaya isn't doing this, right? Not giving raises to ANYONE and completely ignoring schedule hours requests? You would be wrong, because this is a store wide problem in every store (at least in Washington, I can't speak for the beaverton location). However, it's not the managers' faults, which brings me to the main problem with this company: its corporate/HR division. The HR department is full of people who frankly have never worked in a retail setting, let alone know how to manage a store. Yet they completely restrict and micro manage the power and control of all the retail locations' managers. The managers can't do anything about increasing hours or increasing wages or else they'd be fired. To add insult to injury, the HR employees sometimes visit the store to flaunt how much better they are than you, and scold you for not working while you're clearly on your lunch break..illegal by the way. In other words, don't work here.

1.0
Sep 22, 2015

DON'T WORK AT UWAJIMAYA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Flexible hours: my department (Grocery) was extremely flexible on the hours. I had a set schedule, but I could freely adjust my hours with very little harassment from management. As long as you came in and did your job they were okay with it. -Benefits: they have good benefits for a small grocery store chain. Good 401K and medical, vision, dental for only $60 a month (single). My checkups at the dentist were only like a $100 and they give you an annual $200 allowance on vision which includes the eye exam. -Discount: they give you an ID cart after several months of employment. You get a 10% discount in the store with this card (20% in Gift). -Laid back (this could be a CON for some): employees including management are super laid back. It is almost to the point of negligence. This will be a great if you're someone that doesn't like working hard. I will explain the reason for the laid back environment in the "Cons". -Employees: work ethics aside, majority of the employees are friendly and easy to get along with. I never witnessed any unnecessary drama or fights. -Friendly customers: the store is fairly expensive so majority of customers are upper middle class. You will rarely see a car under $30k in the parking lot. Stereotypical snobby customers who might shop at Walmart or Winco doesn't walk in Uwajimaya. Majority of the Asian customers are very friendly (probably a culture thing) and even the Caucasian customers are too. I rarely saw a customer make a big deal in the store.

Cons

-Low wage: Uwajimaya doesn't pay well. Their starting pay is slightly above minimum wage and you get one mandatory "raise" of around $0.15 after several months. After that you don't get any raises NO MATTER HOW HARD YOU WORK. You can have an A+ review and that still wouldn't matter. They currently have what's called a "wage freeze" due to the failed opening of the Renton, Washington branch. -Poor store management: I've never seen a company with such poor management as Uwajimaya. None of the managers and store directors have any college education, therefore they have absolutely no idea about business management. All they know is what they've learned and experienced at Uwajimaya. Some of the managers don't work at all: they stay in their office, check emails, do some paperwork, play on their phones, surf the internet, let the phone ring, chit chat with coworkers, and go home. Obviously not all the managers are lazy, but most of them fall short when it comes to ethics, etiquette, professionalism, and integrity. -Poor corporate management: Uwajimaya is a family owned business so they don't care about you if you're not family or close friends with the family. They view and treat their employees like slaves. They aren't appreciative of the work that gets done. They only care about the profits and to them workers are dime a dozen. They don't even care if the stores are unhygienic (no joke) and dirty, as long as the company's making money it's all good. -Low morale: low wages, no raises, and poor management results in an unproductive work atmosphere. No one really works hard because they know it's pointless. A lot of the work gets done incomplete which later results in working harder to fill those holes. Very inefficient work space. Employees punch in, do the very minimum, and go home. The atmosphere can turn a hard working employee to an I-don't-care-anymore. This is why Uwajimaya has a horrendous turnover rate. Most employees leave after 6 months to a year. Career growth: Uwajimaya is a small company so there's not many chances for promotion. Corporate doesn't like spending money on employees so they're very hesitant on opening more positions even though they're clearly needed.

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Glassdoor has 76 Uwajimaya reviews submitted anonymously by Uwajimaya employees. Read employee reviews and ratings on Glassdoor to decide if Uwajimaya is right for you.