WaFd Bank reviews

Workload--the workload was huge and frankly impossible; rather than providing consistent feedback, corrections were typically just made by QC, so nothing ever got better; there are 2-3 people who are deemed competent enough to handle "complex" reviews and that was all they were given often with deadlines a few days out on investigations that needed much longer so they end up working truly ridiculous hours (14-16/day) just to complete things. Work/Life Balance--overtime, constant overtime, is not just an option, it's an expectation. There was no way to get done what I needed to get done within the confines of a 40-hour week. Because so many people in compliance moved from out of state, I know of several people who have not seen their families in months or over a year because there just doesn't seem to be time. Things always seem to be coming up, resources seem to be constantly shifting, etc. Inconsistency--the only consistent thing I could count on was that if I went to 2 different people with a policy/procedure question, I would get 2 different answers. Things change almost on a daily basis, so it was hard to know from day to day what actually was correct--I felt like I never had the full picture or all of the information I needed to do my job, so no matter what I did, I was somehow always wrong. Culture--I have never before (and hope never to again) worked for a company with such contention between departments. It was a battle every day to talk to people working front lines or even non-compliance-related back-office departments. I understand where the ire from other departments comes from, but it took an emotional toll to constantly have to fight with people or be on my toes when I'm in the office or prep myself for fifteen minutes before calling a banker because they think you're the enemy whose sole goal in life is to make them miserable. Training--the training situation was very poor; people who don't have time or inclination to train new people were often tasked with training people with no industry experience and at times with very little computer experience. They don't have the necessary tools and resources to train people.

This company has no idea how to utilize the excellent people they convince to work for them. I am a few years from retirement & have seen debacle after debacle take place with every new & "improved" method, system or product implemented. They do not learn from prior mistakes.