Wendy's reviews

3.4

52% would recommend to a friend

(13,635 total reviews)

Todd Penegor

63% approve of CEO

46% positive business outlook

Wendy's has an employee rating of 3.4 out of 5 stars, based on 13,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wendy's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
3.0
Feb 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The best fast food you can buy. Quality food, no doubt. Newly renovated corporate office with gym and a great location. Company has a great legacy.

Cons

Owned by a hedge fund so there are yearly downsizings. Nelson Peltz sucks about $50M out of the company every year.

2.0
Dec 29, 2013
Recommend
CEO approval
Business Outlook

Pros

1.You get 50% off food 2.There's usually a couple kick ass people to work with 3.Free food if you get employee of the month 4.WOW cards which equal a free meal if you do something awesome 5.They are usually pretty good at giving you the schedule you need. Granted they forget the hours/days you can work and you have to remind them constantly. 6. It's pretty much impossible to get fired unless you sexually harass someone 7. There are always extra hours to pick up due to people calling out, being busy or those not wanting to finish their shift.

Cons

1.A lot of management-mainly store or assistant manager- will treat you like a blatant idiot. They only point out the negative and there will be times you or someone you know will get screamed at for something ridiculous. 2.There were multiple times peoples pay checks didn't add up correctly. Very rarely will you get overtime and if you do make sure you get the pay. 3,They won't fire anyone and there is always that one bat crazy bipolar employee that hardly works and gets paid the same as you. It's frustrating. 4.You're treated like a slave and don't even get free food. The 50% off applies to breaks and 30 minutes before/after your shift. 5,It has a way of sucking you in and making you feel stuck. A lot of employees are awesome smart people who are depressed because they don't know how to get out of fast food. 6.You end up having to clean the grossest things. Pee on the floor, poop on the walls, heroine needles on the counters, scraping gum off the parking lot etc. You do not get paid enough for that. 7. Don't get into a habit of going above and beyond or picking up extra shifts etc. Just do your job, they don't pay you enough to do more than that. After awhile if you don't want to work an extra shift or stop doing other peoples work they will get mad at you. There was a period of time i only did my responsibilities and instead of telling people who were standing around talking/texting to work. I would get yelled at. They would get mad i didn't want to come in early or on my days off. 8.After awhile the idiot questions customers ask get to you. It's expected to have rude customers when you get the job but it really wears on you after awhile. Especially when people scream at or throw stuff at you. It's almost always the customers fault minus food freshness. 9.You get one raise a year, if you're lucky it's 20 cents. They say they're opportunities to move up but there isn't. The location I worked at was extremely understaffed in management and wouldn't hire or promote anyone to shift supervisor. There were at least 4 people who wanted to move up and would have been adequate at the job. 10.They don't put money into fixing your restaurant. You have to do monthly safety audits to check for broken wires, tiles, protection equipment etc. We had multiple broken tires, our oven mitts were worn to the point they didn't protect your hands and the wheels to the mop bucket were missing. our drive thru timer was broken. Our DM even came in and cut the wires of the DT timer in hopes to get it fixed faster. It was still broken when i quit....5 mos later. Floor tiles were never fixed in the 3 yrs i worked there, they said the mop bucket worked fine even though it would spill at the slightest touch because it was unbalanced. We did get oven mitts though. 11.It's rare that you get off at the time your scheduled. The managers didn't prioritize well and if you were on a register expect to get off 15+ minutes late, if there were no customers. 12.The managers who were fair, helpful and cared about their employees got the least amount recognition and often got in trouble for not being harder. 13.I had a pregnant manager who worked up until she was due, literally worked a 10 hr shift and went to give birth to her son after. The store manager was pissed she couldn't come to work the next day. 14.One of my coworkers got into a car accident and even had doctors notes and proof she was injured. The DM said she was lying and harassed The person saying he/she just wanted the weekend off.

1.0
Aug 20, 2012
Recommend
CEO approval
Business Outlook

Pros

They do offer their assistant managers paid uniforms, food, and vacations and only a 48 hour work week. Most of the training is done thru the Wendy's we learn system used by employees. also getting a requested day off is not usually an issue.

Cons

No training what so ever other than "we learn", after watching a video the trainer, in my case the general manager, puts you in that position and thinks you are supposed to do the job like an experienced employee, then when you can't he gets mad and yells and makes you look stupid in front of the regular employees, nothing gets explained like how to do a positional chart charts or any other procedure, Then you are expected to run a shift without any sort of training while the whole time the GM (who is supposed to be training you) again stands and watches and then makes you look stupid in front of employees when you mess up, He also tells employees if he (the trainee) does something wrong yell at him! this is not training its BS period, watch how many times Tar Heel Capital posts adds looking for managers, STAY AWAY FROM THIS COMPANY

Viewing 1 - 3 of 13,635 Reviews

Glassdoor has 14,399 Wendy's reviews submitted anonymously by Wendy's employees. Read employee reviews and ratings on Glassdoor to decide if Wendy's is right for you.