Western Express reviews

3.3

59% would recommend to a friend

(1,287 total reviews)

Paul Wieck

66% approve of CEO

62% positive business outlook

Western Express has an employee rating of 3.3 out of 5 stars, based on 1,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Feb 18, 2016

Maine Dedicated Account

Recommend
CEO approval
Business Outlook

Pros

Dedicated, $200 dollars per day, home weekends!

Cons

I took a bus to PA to pick up my truck and the passenger side was all busted up. I told them I didn't want it, and they said, "that's the only thing we have." I kept thinking this is just asking for a DOT inspection. I said, "you must have something else", he said, "no and you will never get a new truck on that account". I reluctantly took it and got half way home between PA and Maine and it started having mechanical issues. I dropped it at a dealership sitting there for two days, then being told to go to another dealership 150 miles away for another truck. Got to that dealership and there was no trucks at that location. Called Western and they didn't even know where there own truck was. I haven't worked in a week and just called again to find out what's going on, and I'm told to get another bus ticket and go back to PA to get another truck. I told him I'm all set. Why just so I get something else with issues or get there and find out they don't have one available. On top of that I was suppose to be paid $200 per day and the load they gave me from PA to home they only paid me 30 cents per mile because in their words it was a load going home. Also, they take $2.50 out of your pay check each week to scan their paperwork on the Transflo System at the truck stop. What a crock, its their paperwork, and I've got to pay to scan it. I should have none when they said they don't pay anything for orientation to look else where!

1.0
Dec 4, 2017

Outrageous

Recommend
CEO approval
Business Outlook

Pros

None to my eyes or experience. .

Cons

Everything bad ..planners are lost.dm s are useless..and a trucking company that has no office staff in Sunday....like truckers stop on Sunday..a don't break down on the weekends....this place is a joke..I'm walking today

1.0
Aug 8, 2016

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Honestly don't have any pros to report at this time unless you consider acquiring survival skills and no pay as a pro.

Cons

Absolutely no communication, cares less about employees well being. Was left without hotel or taxi in N.Y. for 3 days due to truck in shop. Breakdown never put me in hotel. Makes you miss home time so you miss Dr apps. Left me stuck with fuel card inactive for 3 days in 90 degree heat. No one could get it turned on. Get a message from western next day saying be sure to idle your truck to stay cool to its employees probably due to a heat related accident because they stress their fuel usage everyday because of idling truck. This place is a nightmare.

Viewing 1 - 3 of 1,287 Reviews

Glassdoor has 1,373 Western Express reviews submitted anonymously by Western Express employees. Read employee reviews and ratings on Glassdoor to decide if Western Express is right for you.