WillScot reviews

2.8

37% would recommend to a friend

(941 total reviews)
avatar

Tim Boswell

50% approve of CEO

28% positive business outlook

WillScot has an employee rating of 2.8 out of 5 stars, based on 941 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WillScot employee rating is 23% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

941 reviews
1.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

With 2 rounds of corporate downsizing already done and more rounds to come, there are not a lot of pros right now.

Cons

The CEO and higher up corporate jagoffs in their infinite wisdom decided to get greedy a year and a half ago and increase rental rates 20-30% across the board. Surprise, surprise—customers were not real happy. So customers went elsewhere. With the far-above industry rates and combo that with the high difficulty of trying to work with the company due to ineptitude in the billing department and navigating the insanely difficult customer service system, customers rightly have not returned. Add to this the ever-changing of policies and new systems every couple months, it has not been a fun place to work. Now, since profits are in the crapper because of corporate greed, guess who pays the price? Yup, the boots on the ground people that actually care about going to work everyday and who count on a paycheck to pay bills. Within the past two weeks the company has downsized 10-15% of their branch workforce. But, who is still sitting pretty with their $15 million a year salary? The CEO who is blameless in the company downfall. Along with the other big office people whose jobs aren’t in jeopardy or who won’t take a pay cut to help cover salary of people who count on a weekly paycheck.

1.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Used to be good comp. Not anymore Used to get a lot of freedom to do my role, now my boss breaths down my neck

Cons

-just did a round of layoffs nationwide. Operations, sales, customer support. Some I know to be good employees -Weird restructures in sales that didn’t make sense. My role didn’t change but my title did. I Lost the ability to sell singlewide units. -comp is utterly abysmal the last year or so. -quota switched to activations instead of orders. Activations are made or broken by your branch’s ability to deliver. Once you put the order in, you can only help so much. If your branch screws up you don’t make money. Activation can also happen months after the order. Expect to wait to actually get paid in orders. -ridiculous amount of “trainings” where you learn very little. Clueless trainers that couldn’t sell water to a dehydrated man. Just playing fake expert at their made up “trainer” jobs -worst micromanagement I’ve ever dealt with in a sales role. But that could just be my team -constant system updates that get rolled out with bugs. Transition in January was rife with issues. -c suite that you never hear from. Send forth the same executive all the time to be their mouthpiece and hide away in their ivory tower -multiple managers seemingly doing the same job, at least at my team, eland not contributing much -little support from those managers, just say “make more calls”. They never join our sales calls, never join us on the road, never get involved. Just hold meetings where they ask for more orders, more kpis. How about hopping on a negotiations call or joining me in an office visit? -operations understaffed, some people doing multiple jobs. Especially more so with “win locally”. As a seller this hurts my success because they are stretched very thin with so many hats to wear

1.0
Sep 20, 2018

Shady hiring practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training in Arizona was top notch.

Cons

Was recruited with a particular compensation package and sales manager. Compensation package changed a week after start date. No one mentioned it during recruitment. (And it was not a good change) And then sales manager left two weeks later. Also, they will tell you that the compensation is uncapped, which is false since they do not have enough product to sell or rent. You are a slave to whatever your yard has. Since no one QAs their SFDC there is so much fake info in there to make certain individuals look good. In order to make any money whatsoever you have to work extra UNPAID hours to talk to more people. No thank you.

Viewing 1 - 3 of 941 Reviews

Glassdoor has 991 WillScot reviews submitted anonymously by WillScot employees. Read employee reviews and ratings on Glassdoor to decide if WillScot is right for you.