WorkWave Software Support Representative reviews

1.0

100% would recommend to a friend

(6 total reviews)
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Kevin Kemmerer

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

6 reviews
1.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Meet some friendly people and the company provides good benefits.

Cons

Not much room for growth customers are usually upset.

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WorkWave Response
5y
So glad to hear that you enjoyed working with your peers and found value in the benefits! We actually have formal career ladders across our support and success teams that outline the skills needed to progress to each level in a particular role, skills needed for transfers between various teams and how to progress to a leadership position. Thanks for sharing your feedback and for all your efforts while part of the team!
4.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

The work environment as well as the co-workers make it great! To be able to feel comfortable in the work place is important and you will find that at WorkWave.

Cons

Can be stressful at times, but teams support each other through this!

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WorkWave Response
8y
Thanks for sharing your experience!
5.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

* Fantastic people. * Culture focused on you being the best person you can be (not the best number). * Work/life balance based on you being effective instead of being a burn-out. * Excellent support system, you will have everything you need and then some. * Feedback and experience is welcome - if you have an idea and it makes sense, then you can make it happen. * Company direction is great and you can bet that everyone is doing the right thing for customers, employees, and partners alike. I've been with WorkWave for about six months now and I could not be happier. I come from a background of corporate sales and retail management and the difference could not be more polarizing. I have the tools and support from top-to-bottom to get things done and get them done the right way. I no longer dread the next shift or watch the clock to punch-out. I find my job challenging but enjoyable and it is nice to see a measurable and appreciated difference in the work I do. If you are a star looking for a place to shine, then you've found the right place.

Cons

* Office life is office life - Being indoors and mostly stationary can become monotonous, but the company does a great job encouraging breaks, walks, standing desks, and company fitness challenges (with rewards). In addition, the office environment is very friendly and you can speak comfortably with those around you and still be productive. * Scheduling personal appointments can sometimes be difficult - A traditional schedule means you will usually be working when most doctors and offices are available. However, the company does a great job allowing for accommodations whenever necessary (time-off, work from home, extended break, etc.) Overall very manageable 'cons' (especially opposed to all the other benefits that are provided).

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WorkWave Response
10y
Oh WorkWaver, you made my day! It's fantastic to hear that all of our focus on culture, team and work/life balance are being felt on a daily basis. The FitBit challenge was awesome - thanks for helping us meet our company goal of over 10K miles. I know everyone is looking forward to the company paid happy hour that we'll be having in a couple weeks to celebrate our FitBit victory too! Thank you for all YOU do to make this a great place to work as well. Your commitment to our clients, and your team is great to see every day. Thanks for joining WorkWave and cheers to an exciting 2016 ahead!
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