Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,178 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 49% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (54) , Customer Success Manager (36) , Business Development Representative (BDR) (29) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 272 reviews)); "great benefits and stock options (RSU's)" ((in 192 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Good work life balance since I started" ((in 86 reviews)); "Pay is good and competitive; generous with promotions." ((in 80 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 51 reviews)); "No 401k match but that's it" ((in 20 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 19 reviews)); "Career growth" ((in 10 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What Zoom Communications locations have received the highest employee ratings?

Santa Barbara , Alpharetta , Washington , Dallas , Overland Park , Kansas City , Denver , Atlanta , Chicago , New York

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Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,982 total reviews)

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 15, 2026

Flexible hours and good pay, but long hours persist

Software engineer

Recommend

CEO approval

Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

Zoom Communications Response

It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.

5.0

May 5, 2026

Well done.

Data scientist

Recommend

CEO approval

Business Outlook

Pros

I am more capable of innovation.

Cons

I am a straightforward and honest person.

Zoom Communications Response

Thank you for sharing your experience. It’s great to hear that your role has given you the opportunity to innovate and grow your capabilities, and we wish you continued success in your role.

5.0

Mar 10, 2026

Still One Of The Best Tech Companies

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Overall Zoom is still a great company to work for, all things considered. Being able to work remote is such a blessing, and they are still wildly profitable and have great cash-flow even post-COVID. All of my teammates and people I worked with were amazing and we helped shape Zoom from only video conferencing into a true platform workspace oriented platform.

Cons

Career growth once you get your role is limited. You really have to go above and beyond to get promoted, so if you want to work 10+ hour days then that path to move up is there. However, I will say their compensation is fair to begin with so this isn't a super big issue.

Zoom Communications Response

2mo

It’s great to hear that you continue to view Zoom as a strong company, especially with the flexibility of remote work, solid financial foundation, and the opportunity to contribute to the evolution of the platform beyond video conferencing. It’s also encouraging to hear such positive feedback about your teammates and the collaborative environment. We appreciate your perspective on career growth as well. Advancement and development opportunities are important parts of the employee experience, and your feedback highlights how expectations around progression can vary depending on role and workload. Thank you again for taking the time to share a balanced and thoughtful review during your time as a Zoomie. Wishing you all the best in your future endeavors!

Viewing 1 - 3 of 1,982 Reviews

Jobs at Zoom Communications

Digital Experience Lead

Enterprise Systems QA Engineer

Software Development Engineer

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Zoom Communications

Zoom Communications reviews

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Flexible hours and good pay, but long hours persist

Well done.

Still One Of The Best Tech Companies

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