commercetools reviews

2.7

31% would recommend to a friend

(207 total reviews)
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Doug McNary

15% approve of CEO

25% positive business outlook

commercetools has an employee rating of 2.7 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
5.0
Apr 23, 2026

Where High-Caliber Talent Meets Genuine Work-Life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been with commercetools for over 5 years now. Compared to my previous experience at much larger companies, the culture here is positive and supportive. The biggest standout for me is the work-life balance and the opportunity to work with an amazing set of people. As a working parent, I’m able to contribute effectively without the burnout or toxic work culture I experienced at previous thousands-strong firms. The benefits package is also quite competitive for the US market. It’s been a positive tenure working with a talented global team that respects one another in the workplace.

Cons

The path for upward mobility can sometimes feel less defined. While there is plenty of room for talented people to make an impact, structured internal growth and promotion trajectories can be limited as the organization matures. However, I see that the management is now working to improve this.

5.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great people, teams, and collaboration - Great growth and general momentum

Cons

- The standard negatives that come from being a VC-backed company pursuing aggressive growth.

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commercetools Response
1y
Rapid growth comes with its challenges, and as a VC-backed company, we’re always working to balance ambition with sustainability. Transparent communication and continuous improvement are key priorities for us, and feedback — whether through Glassdoor or our employee survey, Telescope — helps us keep evolving in the right direction. Appreciate you taking the time to share your perspective, and thank you for being part of the team!
5.0
Nov 13, 2024

Innovative and Supportive Workplace with Growth Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

commercetools is a fantastic place for anyone passionate about eCommerce and digital transformation. The company fosters a collaborative and inclusive environment, making it easy to bring new ideas forward. I appreciate the emphasis on innovation, and the team truly feels motivated by a shared commitment to building next-gen solutions. Benefits are competitive, and there’s a solid focus on professional development with plenty of opportunities to grow and learn. Overall a great choice for anyone looking to dive into eCommerce technology with a supportive team and plenty of room to advance!

Cons

The fast-paced nature of the work can sometimes feel demanding, but the company’s flexible work arrangements help maintain a good balance.

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commercetools Response
1y
Thank you for sharing your experience! It’s wonderful to hear that you value our focus on flexibility, learning and development, and collaboration. While we continuously explore ways to further invest in the growth of commercetoolers' skillsets, our Talent Development team has put a lot of effort into building diverse opportunities for professional growth. These include free access to platforms like Babbel and Coursera, a dedicated learning and development budget, in-house courses, and the introduction of two new leadership programs. We truly appreciate your feedback and dedication to commercetools over the years — it means a lot to us!
Viewing 1 - 3 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.