eBay reviews

3.9

73% would recommend to a friend

(5,651 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

eBay offers opportunity to the world that many other jobs don't. This is buffed by the way they appear socially when enabling global commerce. Working here is good and the pay, stock, health coverage, and additional benefits (like a full Month off of work after working 5 years) are wonderful.

Cons

A fair share of bureaucracy whenever attempting to run with a guise of empowerment. They like to allow you to be expressive and creative, but on a retractable dog leash.

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eBay Response
8y
We love hearing when employees have a great experience working with us and can relate and identify with our mission-driven brand! Empowering entrepreneurs, dreamers, and business owners around the world is at the core of our mission-driven company. We’re glad you appreciate that. We also appreciate your input for management consideration, and would like you to know your feedback has been heard. Best of luck to you in your endeavors!
1.0
Jul 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- Free soda and bagels weekly (had to pay for real snacks) - Health benefits including free therapy sessions, which is heavily used because of the toxic environment

Cons

I worked her for 6 years and the leadership here is the most toxic I have ever experienced in my life. The behaviors exhibited by team leads and managers are blatant HR violations, but they are allowed to get away with it because they have each others backs. If another leader did not go along with this way of thinking, they were targeted and attacked psychologically. Direct reports are looked at as nothing more than children who are not given a right to opinion or any freedom of expression. As a team lead, I have heard numerous times where leaders bad mouth the people they are supposed to be leading, talk down to them in meetings, and black ball them from promoting within because they (the leader) did not like them. Managers are clearly aware of what is going on, but they fall into the same toxic mindset of "protecting their own" because it's easier to hire an entry level agent than hire another leader. There is no system of checks and balances with leadership which allows them to continue to abuse their power and position. Corporate tries to let people know that they can call HR, but the team leads and managers make people feel as if they will be fired or blackballed for doing so, so hardly anyone ever does. Each week, it felt like another person was going on a mental health leave and after talking to numerous people, they all agreed that their leadership was a major contributing factor to their rapid mental decline. I have seen the brightest, warmest people turn cold and careless in a span of a few months and it completely shattered me. At one point in my life, I would rave to anyone who would listen about why I loved working here and was looked at by most employees as "the face of eBay Austin", but things quickly changed as this place continued to progress into a nightmare that got worse each day. The people who are supposed to lead by example and foster growth have dragged this company down to a level I never thought imaginable.

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eBay Response
5y
Thank you for taking the time to submit your review. We are sorry to hear that you felt your experience with team leads and managers was not positive and we appreciate the candor shared with your feedback. If you have additional suggestions for management to improve, we'd love to hear it! Please email glassdoorfeedback@ebay.com.
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Glassdoor has 6,982 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.