Call Center

Are you ready to make a difference in an industry that’s all about empowering people to see clearly? At SeekWell (parent company of 1-800 Contacts, The Framery and Luna), we’re always on the lookout for passionate, innovative individuals who thrive helping others and want to be part of a company that truly puts the customer first.

Why you'll love us
For over 30 years, 1-800 Contacts has excelled in simplifying the process of getting contact lenses, while making it affordable and hassle-free. AND, we empower our team to make it happen—without jumping through hoops or asking for permission. Our employees rave about our culture, our commitment to customer satisfaction, and how every day brings a new opportunity to WOW someone.

This isn’t your average call center job; it’s a career where you can thrive, grow, and be part of a winning team.

Sound like you? Apply now, and let's see if we’re a perfect fit

We put our people first. Before our customers. Before the business. Unconventional? You bet it is. Our cofounders understood if we take care of our people, the rest takes care of itself. Here, that means frontline empowerment, parental bonding time, free mental health resources, development opportunities, and more.

We’re a company that aims big, fails fast, and cheers on one another. 100% guarantee? We live by our Gajillion Percent Promise. We’ve fulfilled more than 87 million orders, and last Deidra and her team checked, we have 86 million contacts in stock – ready to ship to our contact lens wearing friends.

 As workstyle needs have changed, we’ve listened and adapted. We’re recognized as a great place to work by companies like Forbes and Fortune 100 and attribute this to our people, culture, and the work we are doing.

With our newly formed parent company, SeekWell, we can expand our ability to make vision care simple, affordable, and accessible beyond contact lenses: Luna for B2B vision care solutions and The Framery at 1-800 Contacts for the best online glasses-buying experience.

Big-hearted
Making people happy makes us happy. Sure, we sell vision care, but taking care of people is what really makes us tick. We eagerly look for opportunities to create experiences for our customers and each other that go above and beyond.

Tenacious
Don’t be fooled by our friendly natures and amiable personalities–we’ve got grit and don’t mind kicking up some dust when the occasion calls for it. We gladly fight for our customers, our associates, our culture, and our industry.

Unconventional
No, we don’t do things like other companies. Here, associates are respected and empowered, and the customer experience reigns supreme. We never take advantage of our customers because we know they’re people, not transactions.

Better together
When our unique talents and experiences are combined and unified in a common purpose, we create amazing things for each other and our customers. It’s how we’ve grown our company and culture over the years: we challenge, inspire, and support each other.

Our benefits go beyond medical, dental, vision and a 401k and are designed to help our associates and their families lead healthy, full lives.

• Healthcare

  • Medical coverage through Select Health: up to 90% of premiums covered

  • Two dental plans to choose from — orthodontia included

  • You know we’re going to hook you and your friends and family up when it comes to vision care

• Generous PTO and holiday time off

• Well-being
  More than just some weights and a treadmill, we focus on the complete health and wellness of our associates.

  • Mental health partnerships and resources

  • Wellness center (gym)

  • On-staff certified personal trainers (free)

  • Nutrition program planning

  • Financial literacy programs

  • Flexible spending for dependent day care

• Philanthropic involvement

  • Humanitarian aid programs

  • Local philanthropy opportunities

  • Vision focused programs

• 401k (Traditional/Roth)

  • We’ll match your contributions up to 3.5%

• Tuition reimbursement

  • Get $2,500 per year for help with books and tuition

• Company-sponsored events

  • Golf tournament

  • Bowling tournament

  • Local, team and seasonal events

  • and more...

People taking care of people
Built on the 30-year-old award-winning culture of 1-800 Contacts, SeekWell lives by the mantra, “If we take care of our associates, they’ll take care of our customers.” We understand there’s more to you than your 9-to-5 and go out of our way to hire good people who want to take care of our customers and each other.

Create tech to better the world
We’re pioneers in bringing optical technology to the world. The ability to do a remote vision exam, detect a prescription from a pair of glasses, and even do a full refractive eye exam from a basic smartphone means millions of people without access to traditional vision care will be able to get the care they need.

Growth from the inside
We love hiring internally and look for ways to help our associates grow in their careers. Want proof? Two members of our executive team started in the 1-800 Contacts call center.

Work well with SeekFlex
Most associates work near one of our Utah, Texas, North Carolina, or Israel campuses and, depending on their role, have the flexibility to work from home most days while still coming into the office when needed. It’s the best of both worlds.