How do employees rate 1-800 Contacts?

Employees rate 1-800 Contacts 3.9 out of 5 stars based on 632 anonymous reviews on Glassdoor.

How can I get a job at 1-800 Contacts?

To get a job at 1-800 Contacts, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at 1-800 Contacts and prepare for tough questions.

Do people recommend working at 1-800 Contacts?

Overall, 72% of employees would recommend working at 1-800 Contacts to a friend. This is based on 632 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at 1-800 Contacts?

63% of job seekers rate their interview experience at 1-800 Contacts as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at 1-800 Contacts.

How do employees rate the business outlook for 1-800 Contacts?

74% of employees think that 1-800 Contacts has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at 1-800 Contacts

1-800 Contacts Snapshot

3.9

based on 632 ratings

72% would recommend to a friend

John Graham

87% approve of CEO

Other Retail StoresIndustry

Mission To make vision care simple and affordable,

Description From humble beginnings in our founder’s dorm room, 1-800 Contacts has grown to be the vision care retailer of choice for millions of customers. We owe 30 years of success to our values-driven culture and an important founding principle: If you take care of people, the rest takes care of itself.

For our associates, this means front-line empowerment, stellar benefits, development opportunities, employee ownership, and more. We’re recognized as a great place to work by companies like Forbes and Fortune 100, and attribute this to our people, culture, and the purposeful work we do.

Associated companies

SeekWell4.3★

0 jobs20 reviews

Groups

Call Center

Department

Life at 1-800 Contacts

Why work with us?

Values

Employee Ownership Plan

Giving

Connection

Industry Disruption

More than words on a wall, we strive to live our values every day and celebrate associates who do.

Big-hearted

Making people happy makes us happy. Sure, we sell vision care, but taking care of people is what really makes us tick. We eagerly look for opportunities to create experiences for our customers and each other that go above and beyond.

Tenacious

Don’t be fooled by our friendly natures and amiable personalities–we’ve got grit and don’t mind kicking up some dust when the occasion calls for it. We gladly fight for our customers, our associates, our culture, and our industry.

Unconventional

No, we don’t do things like other companies. Here, associates are respected and empowered, and the customer experience reigns supreme. We never take advantage of our customers because we know they’re people, not transactions.

Better together

When our unique talents and experiences are combined and unified in a common purpose, we create amazing things for each other and our customers. It’s how we’ve grown our company and culture over the years: we challenge, inspire, and support each other.

Company updates

1-800 Contacts

2w

We take our annual Volleyball Tournament very seriously around here, with food trucks, associate-curated music playlists, and a live stream so the rest of the team can tune in throughout the day. Counting down until next year! Congratulations to our tournament winners, Tru-ly Pumped!...Show more

We take our annual Volleyball Tournament very seriously around here, with food trucks, associate-curated music playlists, and a live stream so the rest of the team can tune in throughout the day. Counting down until next year! Congratulations to our tournament winners, Tru-ly Pumped!

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1-800 Contacts

3w

Our Executive Leadership Team traded boardrooms for breakfast duty at our 20/20 Grille. Great food, great conversations, and a great reminder of what makes 1-800 Contacts such a one-of-a-kind place to work. Thank you to all who made this delicious morning possible....Show more

Our Executive Leadership Team traded boardrooms for breakfast duty at our 20/20 Grille. Great food, great conversations, and a great reminder of what makes 1-800 Contacts such a one-of-a-kind place to work. Thank you to all who made this delicious morning possible.

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1-800 Contacts

3mo

We are excited to announce that SeekWell, 1-800 Contact's parent company, received the 2026 Gallup Exceptional Workplace Award for employee engagement! This award recognizes companies that set the standard for building high-performance cultures—places where employees feel valued, heard, and equipped to do their best work. This honor is even more meaningful to us knowing it was awarded based on feedback from our own associates. Eligibility was determined by the results of our 2025 Engagement Survey, which 94% of our associates participated in. We are grateful to have such an engaged workforce that is willing to provide feedback so we can continuously improve their experience and purposefully build a culture we are proud of. ...Show more

We are excited to announce that SeekWell, 1-800 Contact's parent company, received the 2026 Gallup Exceptional Workplace Award for employee engagement! This award recognizes companies that set the standard for building high-performance cultures—places where employees feel valued, heard, and equipped to do their best work. This honor is even more meaningful to us knowing it was awarded based on feedback from our own associates. Eligibility was determined by the results of our 2025 Engagement Survey, which 94% of our associates participated in. We are grateful to have such an engaged workforce that is willing to provide feedback so we can continuously improve their experience and purposefully build a culture we are proud of.

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1-800 Contacts

3mo

1-800 Contacts was honored to take part in the Utah Women & Leadership Project’s (UWLP) “100 Companies Championing Women in 2025: Best Practices for Utah Companies” study. Since 2022, this initiative has highlighted Utah companies with family-friendly policies and programs aimed at recruiting, hiring, retaining, and advancing women at all levels of business. The resulting annual Research & Policy Brief serves as a resource for other companies hoping to adopt forward-thinking policies and practices. Image: 100 Companies Championing Woman 2025 cohort, including 1-800 Contacts representatives Dustin Dipo (Sr. Director, People Operations) and Sarah Child (Sr. HR Business Partner)....Show more

1-800 Contacts was honored to take part in the Utah Women & Leadership Project’s (UWLP) “100 Companies Championing Women in 2025: Best Practices for Utah Companies” study. Since 2022, this initiative has highlighted Utah companies with family-friendly policies and programs aimed at recruiting, hiring, retaining, and advancing women at all levels of business. The resulting annual Research & Policy Brief serves as a resource for other companies hoping to adopt forward-thinking policies and practices. Image: 100 Companies Championing Woman 2025 cohort, including 1-800 Contacts representatives Dustin Dipo (Sr. Director, People Operations) and Sarah Child (Sr. HR Business Partner).

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1-800 Contacts

11mo

We’re proud (and honestly, a little giddy) to share that 1-800 Contacts has been named one of Forbes’ Best Midsize Employers for 2025! This recognition is based on genuine feedback from our employees and reaffirms what we’ve always believed: working here is more than just a job. It’s about being part of a team that’s Better Together—a place where we lead with heart, support each other, and make a meaningful impact every day. We're especially proud of our team today. ...Show more

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Photos

1-800 Contacts photo of: Celebrating Pride Month together at company headquarters.

1-800 Contacts awards & accolades

Gallup Exceptional Workplace, Gallup, 2026
America's Best Midsize Employers, Forbes, 2025
America’s Best Midsize Employers, Forbes, 2023
Best Companies to Work For, Utah Business Magazine, 2023
Best Companies to Work For, Utah Business Magazine, 2013

Pledges & certifications

Pay equality pledge
Committed to paying equitably for equal work & experience
Tech hiring commitment
Helping to train, hire and promote more technology workers
Career advancement program
Helping employees "upskill" into higher-paying positions
Social responsibility pledge
Formal programs or foundation to give back to communities
Diversity commitment
Has programs that support a diverse and inclusive workforce
Pledge to thrive
Taking steps to prioritize employee well-being
First job programs
Maintain entry-level hiring and career development programs to give people career starts

Connect with 1-800 Contacts

Jobs at 1-800 Contacts

General Call Center Positions

Customer Success Advocate

Distribution Center Associate (Shipping)

Distribution Center Associate (Shipping)

Digital Sales and Service Representative

Employee reviews at 1-800 Contacts

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.9

Senior management

3.8

Compensation and benefits

3.7

Career opportunities

Employee reviews

ManagerCurrent employee

5.0

Flexible work with strong growth resources, but isolating at home

1-800 Contacts

1-800 Contacts Snapshot

Associated companies