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      1-800 Contacts

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      Engaged Employer

      1-800 Contacts reviews

      A genuinely rewarding workplace with supportive leadership - People Team 1-800 Contacts Employee Review

      5.0
      Apr 9, 2026
      People team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working here has been a genuinely rewarding experience, and a big part of that comes down to the company's core values. Being Big Hearted, Tenacious, Unconventional, and Better Together aren't just words on a wall — they're lived out every day in how we treat each other and approach our work. This is a place that truly believes in giving opportunities to everyone, regardless of where you're starting from. I've seen firsthand how the company invests in its people and opens doors that might not exist elsewhere. The team here is something special. My coworkers are collaborative, supportive, and genuinely fun to be around. And the leadership? They set a strong example — approachable, clear, and consistent. One thing I really appreciate is always knowing what's expected of me. There's no guessing game, which makes it so much easier to do my best work and grow in my role. Overall, this is a place where you feel valued, challenged, and supported all at once. I'm proud to be part of this team.

      Cons

      I don't have any cons about the company

      avatar
      1-800 Contacts Response
      1mo
      Thank you so much for these kind words. We really appreciate you taking the time to share your experience. It means a lot to hear how strongly our core values come through in the day-to-day; that's what we hope for. We’re especially glad to hear that you’ve felt supported by your team and leadership, and that expectations are clear. Creating that kind of environment is something we work hard to maintain. And most of all, thank you for your continued loyalty and contributions to our team. We are lucky to have incredible associates like you!

      Explore other reviews about 1-800 Contacts

      5.0
      May 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the flexibility! My family always comes first. If you want to develop/grow - there is unlimited resources available to help in all areas of life

      Cons

      Working from home can sometimes be isolating

      1
      avatar
      1-800 Contacts Response
      2w
      Thank you for the many years of hard work you have put in with us! We are happy to hear you have a healthy work-life balance, which is one of our biggest goals as an organization. We understand working from home can sometimes feel isolating, and we hope to continue finding ways to create community amongst our associates, even remotely. Again, thank you for your review! We are very happy to have you with us.
      2.0
      May 20, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shareholder Payout, managers, time off

      Cons

      The pay isn’t worth the amount of abuse we take from customers (you wouldn’t think people were actually rude about contact lenses but they are), training wasn’t great as they pushed heavily on what to know about the company and basic knowledge of how vision works but, for a sales job you’d think they train you on how to actually sale and what they expect from you in that aspect along with quotas but instead you are thrown in the wolves and are completely at a loss when you get a write up after your first month because you aren’t selling enough but again in training your tough basic stuff and nothing about the selling part or expectations. Also, there is no room to grow or to get raises which managers have stated that there isn’t a way to really move up in the company but during hiring they say you can? Really sucks to be deceived. Not worth it in this economy to live off of $15 hourly and the stress that comes behind quotas and lack of training.

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