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There's nothing like a little friendly competition at the golf course on beautiful crisp day. But enjoying that time socially has become more difficult during the pandemic. What if you could bring back that friendly competition and banter while remaining socially distant? A team from our latest Innovation Challenge came up with a solution that adds some of the fun back into the game of golf when you can't play together. Check it out.
Stan Coville is our Salesforce Co-lead, but as many have experienced, his career evolved in ways he didn't quite expect when it started. Read more about the things that drive Stan, what makes him successful in consulting, and why he stays with us.
Are you ever the one in the room who came for the chili or chips and queso - instead of the game? There are many ways to enjoy sports with friends and family but what if technology actually helped you enjoy and engage more with the game?! The winning team from our last Innovation Challenge developed an app for that, and how it works is REALLY cool. Check it out.
Omni-channel customer support will continue to become increasingly important and expected long after COVID-19 is behind us. Proven commercial sector innovations and tools like Salesforce Service Cloud can help the public sector best serve their citizenry and keep up with demand.
Nicole Roundy lost her leg in a battle with bone cancer (Osteogenic Sarcoma) when she was just eight years old. In 2006, she became the first above-knee amputee, male or female, to compete in adaptive snowboarding. Nicole’s accomplishments spearheaded global demand for prosthetic knee technology and played a fundamental role in the introduction of snowboarding as a Paralympic sport. Read this article to learn more about her experience that she shared during our company-wide virtual event.
In 2020, CapTech donated more than 700K meals to food banks in our local communities through our annual company-wide "Food Fight." This page shares more about last year's activity. We're so proud of all of our people for their commitment to ending food insecurity.
Our survey was conducted to gain an understanding of how consumer purchasing behaviors, perceptions, and needs have changed during the COVID-19 pandemic. We also wanted to explore the impact technology, incentives, and innovation have on people’s decisions to choose one retailer or purchasing method over another. This article shares the findings.
We know that in the tech industry and on the course, one thing will separate you from the pack– results. These sponsorships promote the passion and benefit of continuous innovation, on the course and in business. Meet our team! https://captechconsulting.com/news/team-cap-tech-sponsoring-five-pga-tour-players
The future of machine learning will involve an ecosystem of algorithms within organizations that aim to make life easier, but there are also some pretty big concerns from a business perspective about what it means to get there ethically. When you start to build these algorithms and train machines to do some of the tasks that humans do, you find gray areas you may not have expected. Unconscious biases become apparent, and these biases can be subtle and complex. How will you know the machine learning programs you're building will react and behave with the same consideration, expertise and ethical compass as a human? https://captechconsulting.com/blogs/an-action-plan-for-practicing-ethical-machine-learning
Even in 2020, it can be said that many web and mobile experiences still have vast room for improvement from a Customer Experience standpoint. But, arguably, even many well-designed digital experiences are still fairly static in how they serve up content and functionality. Digital experiences should be personalized, conversational and immersive. In order to achieve this, project teams will have to ask questions they don't normally ask. https://captechconsulting.com/blogs/next-generation-digital-experiences
