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We’re proud to showcase the unique journeys our colleagues have taken to progress their careers. Meet Melissa, Head of Enterprise Data and Analytics Transformation. With more than 25 years at Citizens, she’s always been motivated by the pace of change facing our industry, and the opportunities that come along with it. Melissa seeks ways to enhance our customer experiences and pursue her career aspirations using her skills, knowledge, and networking abilities. Click the image to read more about her story and guidance on how to make career progress a reality at Citizens.
October is Cybersecurity Awareness Month, but at Citizens, we know it’s vital for job seekers to be on alert 24/7 for recruiting scams. Cybercriminals are becoming increasingly creative in their methods, and it’s getting harder to decipher what’s legitimate outreach, and what’s not. We asked our Cybersecurity Defense team experts for their advice on what to look for and how to protect yourself. Read more at the link below.
On this World Mental Health Day, we reflect on our commitment to supporting our colleagues' mental well-being through benefits like: - Six free counseling sessions - A personalized resiliency plan to help mitigate stress and burnout - Digital sleep, anxiety management and physical therapy programs We’re honored to be recognized by Mental Health America with a gold level certification for their Bell Seal for Workplace Mental Health. With an overall score of 84% (compared to the average employer score of 36%), we’re committed to providing ongoing conversations and resources so our colleagues can bring their whole selves to work. 🌍💚
Congratulations to our Citizens Chief Experience Officer, Beth Johnson, who was recently named one of the 25 Most Powerful Women by American Banker. The Most Powerful Women in Banking program recognizes individuals and teams for demonstrating exceptional leadership skills, strong performance and a commitment to driving real outcomes for diversity, equity and inclusion in financial services. For Beth the title of chief experience officer means that she's responsible for building our capabilities to deliver excellent customer experiences in a rapidly changing banking environment. That includes digital design, data and analytics, marketing and communications and enterprise payments strategy and infrastructure. "I am truly honored to be named among this incredible group of women,” says Beth Johnson. “This recognition is a testament to the hard work and dedication of my entire team at Citizens. I am proud to represent an organization that continues to drive innovation and excellence.” Click below to view the full American Banker honoree list.
We celebrate Hispanic Heritage Month by building meaningful connections and creating tangible impact within the communities we serve. Our Spanish-speaking colleagues provide essential banking services and empower our customers with financial literacy tools to help build sustainable wealth. Learn more about their community involvement and how we’re building an inclusive future for all. Celebramos el Mes de la Herencia Hispana al promover relaciones significativas y crear una presencia tangible en las comunidades a las que servimos. Nuestros colegas que hablan español brindan servicios bancarios fundamentales, además de proveer de herramientas financieras a nuestros clientes para ayudarles a crear un patrimonio sostenible. Conozca más sobre su participación en la comunidad y cómo estamos creando un futuro inclusivo para todos.
Today, September 24 marks the 10th anniversary of Citizens’ initial public offering (IPO), which remains the largest by a commercial bank in U.S. history. To commemorate this event, Chairman and CEO Bruce Van Saun will ring the closing bell at the New York Stock Exchange. We’re proud to share this moment with our customers, colleagues and communities.
Meet Michael, a loyal Citizens customer of 20 years, and his banker, Ron! In honor of 20 years of Citizens Bank Park, we interviewed this duo about their shared passion of the Philadelphia Phillies and their friendship. Relationships like this are at the core of what we do. As the official bank of the Phillies, Citizens is proud to celebrate this team, this city, and our customers.
We’re committed to building the workforce of the future both within our company and in our community. Last month, we welcomed our 39th cohort of Year Up interns. For 19 years, we’ve partnered with Year Up to host young adults between the ages of 18-29, providing local students with hands-on experience in our industry, while helping us create a pipeline of skilled and diverse talent. Year Up's mission is to close the opportunity divide by ensuring that young adults gain the skills, experiences, and support that will empower them to reach their potential through careers and higher education. Graduates of the program can be hired into open roles in retail banking, commercial operations, and other departments. Since the start of our partnership, 328 interns have completed a six-month internship, with 173 of these students hired for permanent roles at Citizens. Learn more about the partnerships we leverage to help our colleagues and communities thrive.
We're now hiring for select 2025 summer internships and Early Career Development Program opportunities! Our internship and Early Career Development Programs (ECDP) ensure a versatile mix of experience in various disciplines and fields - with mentors and peers to support you along the way. By the end of your program, you’ll have a great understanding of where your interests lie, and which career at Citizens would be a fit for you. With hybrid opportunities in corporate functions, as well as commercial and consumer banking, you’ll find a program to get your career on the fast track. Check out programs that would fit your career aspirations, and apply today for an open role off our Student & Grads Career page!
On this Women's Equality Day, we recognize the remarkable achievements of women who have paved the way for progress in society. Building a culture of inclusion is at the heart of all that we do, and we celebrate our colleagues by sharing their incredible stories of empowerment, innovation and volunteerism. Hear from more of our colleagues below.
