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When Cynthia Terranova walked into Parkway Clinic Suite 240 in Henderson, Nevada, she was searching for stability in her healthcare. What she found in Caprice Hutchison, NP, was so much more—a trusted provider, a motivator, and a friend. Caprice’s compassionate care helped Cynthia lower her blood pressure, lose weight, and gain confidence. Their bond is a testament to what happens when empathy meets excellence. Nominated for the Intermountain Health L.O.V.E. Award and honored for Service Excellence, Caprice’s approach is simple: celebrate progress, understand setbacks, and never stop encouraging. Read the full story of connection, care, and transformation below.
Dr. Aram Neuschatz, a Midtown Inpatient Medicine, LLC (MiM) internist who has practiced medicine at Lutheran Hospital in Wheat Ridge, Colorado for more than two decades, spends his time off once or twice a year delivering life-changing care in underserved communities—with no pay, minimal resources, and 15-hour days. What keeps him going? The joy of reconnecting with his purpose. Read how medical volunteerism reenergizes Dr. Neuschatz and reminds him why he became a physician.
Alta View Hospital’s emergency department just hit a major milestone: one full year without a single specimen labeling error! Thanks to a smart new process and unwavering teamwork between our ED and laboratory teams, patient safety and experience have never been better. Join us in celebrating this remarkable streak — and the people who made it happen.
Our Select Health Community Relations team at Select Health recently stepped out of the office and into the kitchen—cooking lunch for families at the Lehi, Utah Ronald McDonald House Family Room. From crafting the menu to sharing a meal with families, the experience was both meaningful and memorable. It reminded us why we do what we do and how our work touches lives in real ways. This isn’t their first time volunteering with Ronald McDonald House—they loved their time at Primary Children’s last year so much, they came back for more! At Intermountain and Select Health, we’re proud to support caregivers who bring compassion to the communities we serve. 💙
With over 25 years in general surgery and trauma care, Dr. Edward Pyun brings compassion, leadership, and a deep commitment to kindness to his role as the chief of staff at Good Samaritan Hospital in Lafayette, Colorado. From leading trauma teams to mentoring future physicians, his impact is felt hospital-wide and across Colorado. Discover how Dr. Pyun is shaping the future of trauma care—one patient, one team, and one act of kindness at a time.
When Hanifa Javadi arrived in Salt Lake City as a refugee from Afghanistan, she faced the challenge of rebuilding her life in an unfamiliar country. She soon found two unexpected allies. The first was Ethik, a Provo, Utah-based company dedicated to helping skilled artisans access the global market. The second was Intermountain Health. Intermountain forms strategic partnerships with local businesses, like Ethik, as part of our Healthcare Anchor Network (HAN) commitment. Since 2017, Intermountain has been a member of HAN, a coalition of over 75 healthcare systems committed to leveraging their economic power to build sustainable economies. “Intermountain’s anchor work focuses on place-based investing, local impact hiring, local sourcing, volunteering, and sustainability,” said Lisa Nichols, vice president of Community Health and Health Equity. “These initiatives are designed to strengthen community ties and promote economic growth.” As an anchor institution, Intermountain strengthens the economic foundation of the communities we serve. Anchor institutions are place-based, mission-driven organizations such as hospitals, universities, and government agencies that have a vested interest in the well-being of their communities.
At Platte Valley Hospital in Brighton, Colorado, healing sometimes walks in on four legs, wearing a tiny vest and a heart full of love. Through a growing therapy dog program called Paws to Heal, patients, caregivers, and visitors alike are experiencing the kind of comfort and emotional support that traditional medicine alone cannot provide. It’s not just the soothing presence of dogs like Sasha, Selena, and their companions that is making a difference—it’s the intentional design of a program that blends community, compassion, and commitment. What began as a volunteer passion project for a handful of staff members has grown into a hospital-wide movement led by volunteers, caregivers, and the dogs they call family.
Big news for digestive health in Utah! We're expanding access to vital procedures with the opening of new Endoscopy Centers across the state. These centers are designed to make colonoscopies and other digestive screenings more affordable, accessible, and convenient for our communities.
We have officially broken ground on the state’s first large-scale medical supply warehouse in Billings, Montana! This cutting-edge facility will streamline the delivery of over 500,000 medical supply items annually to our hospitals and clinics across the state — boosting efficiency, creating jobs, and supporting the future of care in Montana. Located right off I-90, it’s set to open in late 2026 and employ nearly 100 individuals.
At Hurricane Valley Clinic in Hurricane, Utah, our caregivers are transforming how cognitive screenings are done. With over 700 patients screened using the new Creyos tool, they’ve streamlined workflows, reduced anxiety, and made the process more human-centered. Discover how innovation, teamwork, and a few clever tweaks are helping our patients stay healthier, longer.
