Check out your Company Bowl for anonymous work chats.
This week, we asked our CCRs, "What advice would you give a new hire to the company?" Let's kick things off by saying thank you to our hero #BehindTheCall Constance Cottrell. She answered, "To a new hire I would say welcome to the family. Breathe. Navigation is the key. This entire company is your team, so feel free to ask any question(s) you may have!"
What amazing CCRs we have! Meet Customer Care Rep #BehindTheCall Juanita Blackmon. She says, "Working for MTM is like a fresh of breath air, it’s such a positive environment. MTM truly lives up its core values which makes it such an enjoyment to be a part of this corporation."
MTM is excited to announce that we are now running 100% of our nationwide trip and call volume through our proprietary MTM Link platform! Custom-built for our NEMT operations, MTM Link is changing the NEMT landscape through real-time data, flexibility, and transparency. Find out how we are revolutionizing the industry through modern technology.
Help us take time today to say THANK YOU to our CCRs #BehindTheCall. Today, meet Customer Care Rep Kayla Findley. When asked what she likes most about MTM, she said, "Working for MTM gives me a sense of purpose, knowing what I do daily is helping someone. It gives me a since of pride in what I do. Couldn’t imagine being anywhere else."
Happy Native American Heritage Month from our Diversity & Inclusion team! The month is a time to celebrate rich and diverse cultures, traditions, and histories and to acknowledge the important contributions of Native people. Throughout the month, join us in celebration!
Help us say THANK YOU to all our amazing Customer Care Reps (CCRs) this month! Today, meet the stars #BehindTheCall and say hi to CCR Sharlene Rice. When asked what her favorite part about MTM is, she said, "Since day one I have been told Family First! My husband has several chronic health issues, but MTM's flexibility allows me to care for him the way he needs and deserves. It outweighs anything else MTM could ever offer me!"
Have you ever wondered who's assisting you behind the call? Throughout the month of November, we want to say THANK YOU to our amazing call center crew! Tune in daily to meet the team, #BehindTheCall. Today, say hi to Customer Care Rep Shanee Ivy. She says, "My favorite part about my job is I love to speak with different people every day. Even though we are not in the office we find time to still have fun and help each other."
The job market has never been hotter for job seekers–and there’s never been a better time to join an organization that operates with a people-first mentality. In this video clip, hear straight from our President and CEO Alaina Macia why training, coaching, and mentoring are incredibly important as we help our teammates progress their careers and skillsets. Learn more:
We asked some of our Mobility Leadership team what the importance of Disability Awareness Month meant to them. Nicole Mukome, Program Manager in St. Louis, MO said, "The most rewarding thing about working with people with disabilities is the opportunity to learn from them and to put myself in check to what my own myths and ignorant parts are. I would be remorse not to say the gratification of tangibly helping individuals stay engaged in society."
Did you know today is International Pronouns Day? After its launch in 2018, International Pronouns Day seeks to make respecting, sharing, and educating about personal pronouns commonplace. At MTM, we are passionate about comfort and equality both inside and outside the workplace! #ShareYourPronouns down below, and click here to learn: https://pronounsday.org/
