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🌟 Recap: Kicking Off Women of Nextiva! 🌟 We had an incredible fireside chat to relaunch the Women of Nextiva ERG, featuring the inspiring Karen Walker, one of our esteemed board members. Plus, here is an amazing message from our CFO Anne Brennan and CMO Stephanie Robotham! Karen emphasized the power of self-reflection in our personal and professional journeys, encouraging us to ask ourselves three critical questions: Am I making a difference? Am I growing and learning? Am I being recognized for my contributions? Her insights reminded us to carve our paths in this competitive industry. She encouraged us to celebrate our unique achievements and reflect on our journeys, helping us navigate challenges and amplify our voices. Let’s make our mark and have some fun while doing it! 🎉✨ What a powerful way to kick off this relaunch of our dynamic group of women and Nextiva Allies! A huge thank you to MeiLee Langley, Katie Heimbach, Andrea White, M.A., and Payton Caldarella for making today a success. Stay tuned for what’s next for WON! 💪 💙
If your organization wants to improve the customer experience, but you’re feeling overwhelmed and don’t know where to start, you’re not alone. Like every journey, CX transformation begins with a single step. Our very own Edwin Margulies lays out the entire process for you in his new book, “Mastering the Customer Experience.” As he explains in this article, it all starts with an objective evaluation of your CX touchpoints. Get ready to roll up your sleeves and get to work! Read the LinkedIn article: https://lnkd.in/gUj8NnqX #MasteringCX #CX #CustomerExperience
October NexTV - in this month’s episode: 👻 A Hauntingly Good NPS Score 💜 Women of Nextiva in Bengaluru 📖 Chief Evangelist Edwin’s New Book 🧟♂️ Nexties Make Costumes From Desk Items
💙 Celebrating Team Spirit and Success! Our commercial sales team took a well-deserved break from the hustle to enjoy an unforgettable happy hour after an inspiring Town Hall with Nextiva's Chief Strategist, Chris Reaburn, and Chief Revenue Officer, Jim Nystrom! 🥳 It was a great time to connect with other Nexties, eat delicious wings, share drinks, and learn more about all things CX. 👀 Keep an eye out! Team Nextiva is here to help every business build amazing customer experiences.
🐾✨ To celebrate National Dog Day, we asked our team to share what their dogs think they do all day at work—and the stories were absolutely pawsome! Thank you, Nexties, for sharing your hashtag#NextiePups on LinkedIn. We had the cutest paw-rticipants! Whether they have a clue about Customer Experience or not, one thing's for sure—they're experts on treats, walks, belly rubs, and nap time! 💤🐕 Our furry friends have spoken, and it’s clear they love their pawsome parents! Congratulations to the winners: 🥇”Dorito and Baxter” - Alejandra Lavandera 🥈”Cubby Bear” - Judy Bruk 🥉”Odin” - Jen Lang #NextiePups hashtag#TeamNextiva hashtag#DogDay
In this month’s episode: 🎒 Nextiva Supports Back2School Event 📰 An Old Nextie is Back and Already Making Headlines 💪 Congrats Wellness Champs! New Challenge Aug 12 🥇 Nextie-lympics: Our Version of That Big Sports Event in Paris
The Florida Panthers 🐈⬛ have clinched their first Stanley Cup 🏆 victory! Nextiva is proud to be their Official Communications Partner. “Nextiva is a game changer as we select the best technology in the market so that our staff can communicate from anywhere on any device,” said Bryce Hollweg, Panther's Chief Operating Officer. hashtag#Nextiva hashtag#StanleyCup hashtag#UCXM hashtag#CustomerExperience
What an incredible time we had at CCW last week! Nextiva truly was the star of the show, captivating everyone with our engaging demos and delicious drinks. 🍸 ✨ Our team was thrilled to connect with so many amazing individuals through meaningful conversations. At Nextiva, we empower you to meet your customers on their preferred conversation platform, ensuring seamless and efficient interactions. A big thank you to everyone who stopped by our booth and experienced the Nextiva difference firsthand. Let's continue to revolutionize communication together! 🌟 hashtag#Nextiva hashtag#CCW2024 hashtag#CustomerExperience hashtag#CommunicationSolutions hashtag#TechInnovation hashtag#BusinessGrowth hashtag#Networking hashtag#CustomerEngagement
🏀 Slam dunk with the San Antonio Spurs! 🏀 We’re taking customer service to the hoop - Thanks to Nextiva’s AI, the Spurs’ customer service is now smoother than ever. Enjoy seamless, uninterrupted conversations with zero dropped calls! 📞✨ Read more: https://lnkd.in/gG_vPeHw
In case you missed it, Nextiva lit up the Las Vegas Strip this past week during Customer Contact Week! 🌟 What happens in Vegas might stay in Vegas, but with Nextiva's winning hand, transformative customer experience will reach far beyond the strip! 🚀✨ hashtag#VivaLasVegas hashtag#CCW hashtag#LasVegas hashtag#Nextiva
